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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent Car Insurance

Easy to contact by phone and speak to a real person. Premium was fair. Customer service very good . I particularly like the fact you could lock your premium for 3 years Reviewed on: 26th September 2025

Multi-Years at a great price

I love the fact that they offer a static price for 3 year cover ( providing no changes of course). However, they still look for a competitive price when requested, so no my insurance has reduced and this stays for my next year! Progressive or what! Thanks SAGA! Reviewed on: 26th September 2025

Exceptional !

Exceptional ! The lady called me back to make sure I was ok. Thank you Reviewed on: 26th September 2025

Easy to deal with, sensible prices.

Easy to deal with, sensible prices. Reviewed on: 26th September 2025

Helpful in every way

When changing every my car policy to another vehicle the Saga assistant was very helpful in every respect. Reviewed on: 26th September 2025

Best price car insurance.

Best price car insurance. easy to use site and apply for cover. Quick, easy, honest and reliable. Reviewed on: 26th September 2025

Friendly professional people who know their role ins...

Friendly professional people who know their role inside & out. Reviewed on: 26th September 2025

Good service

Good service good value for money Reviewed on: 26th September 2025

Best price and effortless process.

Best price and effortless process. Information clear and concise. Reviewed on: 26th September 2025

Saga insurance halved my renewal quote.

Saga insurance halved my renewal quote and the online site was easy to navigate and complete. I received prompt confirmation and support whilst going through changeover. Very happy. Reviewed on: 26th September 2025

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