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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

good service and helpful and tried to get me the bes...

good service and helpful and tried to get me the best deal which was good so i took up my cover with them at a fixed 3 year cover Reviewed on: 26th September 2025

Great service with the personal touch

Great service,treats you well with a personal touch Reviewed on: 26th September 2025

Good value with good cover and good service xxxxxxxx...

Good value with good cover and good service xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 26th September 2025

fantastic service

a great product at a great price ,will defiantly be using SAGA again Reviewed on: 26th September 2025

Great service no fuss no let downs no price increases.

Great service no fuss no let downs no price increases. Reviewed on: 26th September 2025

My Last Policy

based on my last policy, communication was good easy to talk to, competitively priced. Reviewed on: 26th September 2025

Excellent availability of a real person

Excellent availability of a real person to talk to and good service. Reviewed on: 26th September 2025

Brilliant customer service from a really helpful lady

Brilliant customer service from a really helpful lady Reviewed on: 26th September 2025

From beginning to end the service provided, plus the...

From beginning to end the service provided, plus the lady I spoke to, was excellent. Nothing too much trouble for her Reviewed on: 26th September 2025

So easy to deal with.

Never had an issue always helpful. Reviewed on: 26th September 2025

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