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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Quality customer service

From speaking to an actual person to us having a problem whilst in France. Attention excellent. Customer service operatives, helpful and friendly. Reviewed on: 25th September 2021

Simons review

Company is very easy to talk to and always very helpful. Reviewed on: 25th September 2021

Friendly Insurance

I look at various insurers at time of renewal and have always found Saga an easy and straightforward company to deal with. Their friendly staff are their greatest asset, taking me through the complexed minor details so I can understand the differences between different insurances and insurers, enabling me to make an in formed decision. Long may it continue! Reviewed on: 25th September 2021

Good value & communication

Left Saga to insure with another company but pleased to come back for good value & excellent service Reviewed on: 25th September 2021

Great service

Friendly customer service, great 3 year package with no price rises and really good communication Reviewed on: 25th September 2021

Service.

Prompt service and advice from the Rep'. Cost compatible with other providers. Will include in Car Ins' enquiry for 2020. Unfortunately Home Ins' not competitive this time around. Reviewed on: 25th September 2021

Super simple

Easy to set up. Easy to change, if you buy a new vehicle. Competitively priced. Great customer service operatives. Reviewed on: 25th September 2021

Great insurance company

Saga are fantastic from start to finish and nothing is a problem.They really look after their customers.Prize draws competitions etc. Reviewed on: 25th September 2021

Best value from a 5 star trusted company

Customer services best I’ve experienced coupled with 3 year fixed price insurance ensures my continued loyalty to a trusted company Reviewed on: 25th September 2021

Impressed so far

Competitive pricing, easy to arrange, good communications Reviewed on: 25th September 2021

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