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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11339 reviews)

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4.83

Based on 11,333 reviews, last reviewed 4th Sep 2026

82850% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I have insured my car with Saga for over five years... I have insured my car with Saga for over five years & during this time I have received good attention however attempting to access my account digitall... Read more Reviewed on: 4th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11339)

My insurance

Good paperwork, just the job knowledgeable and helpful staff Reviewed on: 29th September 2021

Always consistent in customer service

Even during the Covid pandemic the customer service has been consistently good no problem with online or telephone communication & love the 3yr fixed deal Reviewed on: 29th September 2021

Quick helpful resolutions

Any time I have needed them , they make everything very easy to resolve at a time of great stress. Reviewed on: 29th September 2021

Very pleased to be offered 3 year fixed car insurance

It was a very good offer and no need for the "heavy sell" Reviewed on: 29th September 2021

Good overall cover for the mature motorist

Easy to set up online, good communication, competitive price. Reviewed on: 29th September 2021

Excellent service for all

Car is fine and I'm happy had no problems with any Reviewed on: 29th September 2021

OK by not Great!

Can be a bit inflexible. Staff I dealt with were not too helpful but I carried on to avoid hassle going to someone else. Reviewed on: 29th September 2021

Change of car

Excellent communication with Saga member of staff. Details changed very quickly and new policy recommended at a lower premium. No charge for amendments. Reviewed on: 29th September 2021

First Class Service

Always easily accessible by phone and respond quickly. Excellent price. Reviewed on: 29th September 2021

Does the job.

Really does the job perfectly. Staff very polite and helpful Reviewed on: 29th September 2021

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