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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Saga, a company I have confidence in.

Every aspect of my dealing with Saga is with people who obviously have pride in their job and the service they are giving….clear, considered, friendly, professional and very straightforward. Reviewed on: 4th September 2021

Human service

Not only is the insurance tremendous value but it’s also a very human friendly system to deal with from a customer point of view. It feels like someone has actually thought through each step of customer contact with Saga- it gives such a sense of confidence and trust and fairness, which is a rare experience in insurance these days! Reviewed on: 4th September 2021

best for price and the cover it provides

just thankful for the piece of mind that it gives me. Reviewed on: 4th September 2021

Easy to set up.

I have had no issues with Saga. Friendly and helpful staff. Reasonable prices. Reviewed on: 4th September 2021

Excellent customer service

I was unfortunate to be involved in a third party accident recently, the claim was handled very quickly and effectively by Saga staff over the phone. I was very satisfied with the outcome. Reviewed on: 4th September 2021

Amazing service

Wow had many other car insurance before, but Saga have been amazing. Very easy to get through to the right people to deal with your inquiry. Policy covers everything and good price value for money. Great friendly customer service. Would definitely recommend to others! Reviewed on: 4th September 2021

No hassle

Easy to deal with, they really listen Reviewed on: 4th September 2021

Top quality insurance

Touch wood i have not had to use it but the set up and ease of using the website was a pleasure.. Reviewed on: 4th September 2021

Helpful customer service

Saga have always taken time to listen to your requirements and identified good cost options to meet our needs. Helpful customer service & good pricing with excellent cover as standard. Reviewed on: 3rd September 2021

Brilliant Service

Called to amend my car insurance policy as I bought a new car, my policy still had 6 weeks to run. The customer service representative researched all their providers and were able to reduce the cost of my insurance for the following year by almost £100 and gave me a refund for the remainder of my current policy. I also got my premium agreed at the new rate for 3 years. Absolutely brilliant service and lovely helpful staff. Reviewed on: 3rd September 2021

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