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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Excellent and good value.

I continue to use Saga car insurance because it covers all my needs and at a good price,thankyou. Reviewed on: 12th September 2020

Good service

Very helpful and good prices which is why I have chosen Saga for my car insurance. None of this phoning around every year to get a better price. Reviewed on: 12th September 2020

Multiple policies all good so far

No problems to date. On line access to policies good via account log in. Reviewed on: 12th September 2020

Excellent

Excellent customer service and competitive prices Reviewed on: 12th September 2020

Best insurance company ever

So easy to deal with and the staff are really helpful and polite. The prices are really good too, we have our car, contents and buildings with them. Reviewed on: 12th September 2020

Best Car insurance company

Best on insurance quotes. Brilliant when I unfortunately had to make a claim. Very quickly got my car repaired and back to me. Nothing was too much trouble, and I got reimbursed quickly too. Reviewed on: 12th September 2020

Helpful and direct human contact

I have contents and motor with Saga and enjoy being able to speak to their representative direct on the phone and not have to go through a call centre somewhere else in the world Reviewed on: 12th September 2020

Quality of service is second to none!

From your first phone call to getting comprehensive, but not complicated, paperwork the service is superb. Friendly, helpful people to speak to, easy to understand and well explained cover. Excellent product but, as importantly, excellent advice. Reviewed on: 12th September 2020

easy to use

You always get to speak to a person, no pushing buttons 1 to 10. Helpful, pleasant people to deal with. All our insurance is now with Saga. Reviewed on: 12th September 2020

Happy customer

I have been using saga car insurance for many years. I am satisfied with the price I pay. However where the company have been outstanding is when I have had to make a claim. One occasion was when a deer hit my car , the other when a driver hit my stationary car in a car park. Saga dealt with the claim and provided me with an excellent Mercedes replacement car while mine was being repaired. Excellent service and stress taken away from customer. Well done to saga. As a result my husband changed car insurance to saga and we also have home and contents insurance. Reviewed on: 12th September 2020

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