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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Fast efficient service

Fast efficient service when contacting them with a query. Reviewed on: 26th September 2025

Good rates, knowledgeable staff who are easy to unde...

Good rates, knowledgeable staff who are easy to understand. Easy to understand process. Quickly dealt with. Reviewed on: 26th September 2025

Great customer service

Saga have always been extremely helpful when deciding which insurance is better for you within your needs and budget. Reviewed on: 26th September 2025

Brilliant Customer Service.

Have only been unfortunate to claim once when I was involved in a no fault accident in Spain. Service received was excellent. Reviewed on: 26th September 2025

Excellent service and value for money

Prompt, efficient and friendly service, while also being most cost effective and value for money Reviewed on: 26th September 2025

Straight forward.

Straight forward. No nonsense. Option of paper certificate of insurance in normal print would be welcome. Reviewed on: 26th September 2025

Sage was the very best for value when I recently sea...

Sage was the very best for value when I recently searched for a good price to insure my new car! Reviewed on: 26th September 2025

Wouldn't consider any other company.

I've been with Saga for several years. They are always helpful. Reviewed on: 26th September 2025

Great customer service car insurance

Great customer service for my car insurance Reviewed on: 26th September 2025

Good customer service and fair price

Good customer service and fair price Reviewed on: 26th September 2025

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