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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Excellent service for vehicle insurance

Excellent service very efficient assistant on phone clear precise voice Reviewed on: 26th September 2025

Always friendly, helpful and polite staff and never...

Always friendly, helpful and polite staff and never rush you of the telephone. Giving good value for money along with good cover. Reviewed on: 26th September 2025

Top Cats views

Good value insurance, great benefits and very approachable agents. Reviewed on: 26th September 2025

Found it good to easily talk to someone

Found it good to easily talk to someone Reviewed on: 26th September 2025

Always polite and easy to deal with so far price...

Always polite and easy to deal with so far price has been reasonable will go back next year. Hopefully it will stay as it is and not go to another country for customer service . Reviewed on: 26th September 2025

My first choice for value

Always helpful and transparent. Fortunately have had no claims so cannot review that aspect. Reviewed on: 26th September 2025

I got a competitive price and straightforward settin...

I got a competitive price and straightforward setting it up. I did have to call re change of address and the customer service was excellent in handling this (unlike my previous insurer). Reviewed on: 26th September 2025

Fast efficient service

Fast efficient service when contacting them with a query. Reviewed on: 26th September 2025

Good rates, knowledgeable staff who are easy to unde...

Good rates, knowledgeable staff who are easy to understand. Easy to understand process. Quickly dealt with. Reviewed on: 26th September 2025

Great customer service

Saga have always been extremely helpful when deciding which insurance is better for you within your needs and budget. Reviewed on: 26th September 2025

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