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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Very helpful after telephone conversation

I should have had my renewal car insurance taken on the 22.09.20 but as it was'nt taken I rang to find out what had happened,and they had my bank card number that had ran out but it was soon sorted out. Reviewed on: 11th September 2020

Very efficient.

A very friendly and helpful service. Reviewed on: 11th September 2020

Trustworthy company, trustworthy product at competitive cost

I have used Saga for my car insurance and home insurance for a few years now. They have an excellent reputation, which I believe they are determined to keep and enhance. Reviewed on: 11th September 2020

Great company. Trust worthy.fantastic policy great coverage and good price.

Positive insurance company. Excellent policy great price Reviewed on: 11th September 2020

Best service out there

Car and house confidently covered. Thank you Saga Reviewed on: 11th September 2020

Excellent service

Always given me first rate service even when my questions might seem a bit stupid Reviewed on: 11th September 2020

Customer Service Outstanding

I changed my car not long ago & needed to update my policy. I called & spoke to a lovely, helpful gentleman & in no time at all everything was sorted out without any hassle. I will continue in the future to try & make sure I can stay with Saga as any experience I have had with them has been worry free. Reviewed on: 11th September 2020

Good cover

The cover we get is very comprehensive at a reasonable rate This applies to both car and home. Reviewed on: 11th September 2020

Caring and treat me like an individual

From buying the insurance to making a claim was touble free and the telephone agents were empathetic and helpful. Reviewed on: 11th September 2020

Customer service and products you can rely on.

Needed help with car insurance and to renew house insurance. Highly knowledgeable assistant sorted all my needs, listening careful to my requirements Reviewed on: 11th September 2020

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