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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11242 reviews)

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4.83

Based on 11,239 reviews, last reviewed 29th Aug 2026

78650% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All made very simple and good value for money All made very simple and good value for money Reviewed on: 29th August 2026

Latest lowest rating:

1

Terrible customer service Rang to notify Saga that I have changed my address to a new house 2 miles down the road. I live in a rural area so I did not expect any changes to my ... Read more Reviewed on: 27th August 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11242)

First Class Company

I have been with Saga for a number of years now. I have always found them to be very friendly and helpful in my dealings with them. Reviewed on: 28th September 2021

Great Value, great cover

Saga insure my car for less than previous insurer with more cover. Great value, great cover. Reviewed on: 28th September 2021

Good Service

Friendly helpful Staff. Good value/Service Reviewed on: 28th September 2021

Assured peace of mind guaranteed

I have been with saga for sometime now and can’t fault their service. They are always happy to talk through your personal requirements and will even make suggestions that could mean lower costs. Their assistance in the case of claims are second to none and proved this when my parents were involved in an accident. They really made it easy to get everything completed as soon as possible the cover car arriving on the doorstep the next morning. Clear communication as to their claim progressing. It was this impressive performance that made me realise they were the insurance to trust Reviewed on: 28th September 2021

Sagafriendly

Always been happy with saga team always happy to oblige,its nice to talk(remember talking to humans)competative pricing too. Reviewed on: 28th September 2021

Great value extremely helpful when needed

We had an accident when on holiday in Wales. One phone call arranged for car to be towed to a garage and a taxi to collect us from the hospital to our holiday home Reviewed on: 28th September 2021

The best

I have been with Saga for over 8 yrs. Myhusband previous to this. Everything explained in detail and very helpful. Im over 80, Staff very helpful and caring cant fault them at all. Reviewed on: 28th September 2021

Reliable company

Had car insurance with Saga for a few years now, price is always comparable,so have never felt the need to change companies. When my windscreen needed replacing they arranged this repair very quickly and no trouble to myself. Should more be required by way of repairs I feel sure they would manage that with the same ease. Very good, reliable company. Reviewed on: 28th September 2021

Nice Change

It was good to find a insurance supplier where you know that your cover as not been increased after one year, Thanks Saga for the experience. Reviewed on: 28th September 2021

Car Write-off

Someone drove into the side of my car (her fault). We were both unhurt but shaken and my car was a write-off. From my first phone call to Saga people were kind and reassuring, making sure I understood the procedure. Everything was organised for me and I was given relevant contact numbers. I felt able to get in touch with any questions and each person I spoke with was friendly and helpful. The phone was always answered promptly - no endless music. The replacement car was fine and the valuation on my poor old car was better than expected. The whole process was handled smoothly and I never had to feel alone. Wonderful Saga people! Reviewed on: 28th September 2021

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