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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very helpful after my no fault accident good...

Very helpful after my no fault accident good advice and sorted my repair to my motor and replacement car Reviewed on: 26th September 2025

Great insurance. Great Price.

Always helpful if needed to contact them. The insurance offered suits our need exactly and at a good cost. We like the price guarantee they offer. we feel reassured with saga insurance. Reviewed on: 26th September 2025

Excellent customer service and communications.

Excellent customer service and communications. Competitive pricing for car insurance. Reviewed on: 26th September 2025

When ever i have contacted them ,I have always got w...

When ever i have contacted them ,I have always got what I have wanted . Reviewed on: 26th September 2025

best price

great value, very pleased with the insurance, best price Reviewed on: 26th September 2025

Prompt communications, excellent service and first c...

Prompt communications, excellent service and first class value for money compared with other insurers. Reviewed on: 26th September 2025

Competitive prices first class cover

Competitive prices first class cover Reviewed on: 26th September 2025

Everything has always been excellent

Everything has always been excellent Reviewed on: 26th September 2025

Very thorough and definitely family and friends in

Very thorough and definitely family and friends in Reviewed on: 26th September 2025

I like the 3 year premium guarantee

I like the 3 year premium guarantee Reviewed on: 26th September 2025

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