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Saga: Car insurance reviews

4.89
Based on 9,557 reviews, last reviewed 18th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
86% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026
Ernest A's avatar
Ernest A

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellence top marks!..

5
Excellent good agent who listened understood and came back with an excellent answer which I accepted with ou hesitation. Well done! Reviewed on: 26th September 2025

I just find it easy and reasonable price compared wi...

5
I just find it easy and reasonable price compared with other companies. I also like the detail paperwork explaining the policy. I like the three year price freeze also on the house insurance. Reviewed on: 26th September 2025

Always helpful people to deal with.

5
Always helpful people to deal with. Very reasonable prices, good value. Reviewed on: 26th September 2025

Always courteous. as slways friendly polite advice.

5
Always friendly polite advice.Very efficient. Reviewed on: 26th September 2025

Great Value For Money

5
The quote from Saga was considerably cheaper than from my previous provider. Reviewed on: 26th September 2025

Exceptional service

4
I have been insured by saga for a few years now, and never had any issues. I also recently booked a holiday to Denmark to see Adrew Reui, and you helped me source the correct travel insurance too. Very happy customer Reviewed on: 26th September 2025

Good communicators!

5
Always prompt response on phone talking to a REAL human being. Clear documentation, easy to read. Reviewed on: 26th September 2025

Always there to help.

5
Always there to help. Information is always good and given as if you were actually a customer. A refreshing change to the competition. Reviewed on: 26th September 2025

Always helpful on getting the best deal.

5
Always helpful on getting the best deal. Reviewed on: 26th September 2025

simple hassle free and at a very competative price

5
simple hassle free and at a very competative price Reviewed on: 26th September 2025