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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Renewal price couldn't be beaten.

Renewal price couldn't be beaten. Reviewed on: 26th September 2025

Good response time when calling.

Good response time when calling. Helpful and knowledgeable as to my needs. Reviewed on: 26th September 2025

Had my car insured with saga for 4 years nearly and...

Had my car insured with saga for 4 years nearly and took advantage of the fixed for 3 years deal now on my second fixed 3 year deal Reviewed on: 26th September 2025

As good as it gets.

Been insuring cars for 40 years and Saga offer me the most competitively priced insurance I’ve ever been able to find, to top it off if I’ve ever had any problems the customer service department is top notch. Reviewed on: 26th September 2025

Competitive price and cheaper than last year

Competitive price and cheaper than last year Reviewed on: 26th September 2025

5 star service without the price

Very cost effective insurance and customer service are exceptionally helpful Reviewed on: 26th September 2025

Excellence top marks!..

Excellent good agent who listened understood and came back with an excellent answer which I accepted with ou hesitation. Well done! Reviewed on: 26th September 2025

I just find it easy and reasonable price compared wi...

I just find it easy and reasonable price compared with other companies. I also like the detail paperwork explaining the policy. I like the three year price freeze also on the house insurance. Reviewed on: 26th September 2025

Always helpful people to deal with.

Always helpful people to deal with. Very reasonable prices, good value. Reviewed on: 26th September 2025

Always courteous. as slways friendly polite advice.

Always friendly polite advice.Very efficient. Reviewed on: 26th September 2025

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