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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Staff were very helpful, answering any problems prom...

Staff were very helpful, answering any problems promptly Reviewed on: 26th September 2025

Jodie, was extremely helpful with my quote and effic...

Jodie, was extremely helpful with my quote and efficient, I was pleasantly surprised with the final price. All in all a good experience. Reviewed on: 26th September 2025

Excellent helpful service on the telephone.

Excellent helpful service on the telephone. Reviewed on: 26th September 2025

Great customer service.

Great customer service. Great price for car insurance. Reviewed on: 26th September 2025

Easy to use website competitive prices fast communi...

Easy to use website competitive prices fast communication Reviewed on: 26th September 2025

Polite, friendly and helpful.

Whenever I need to contact them I know they will listen and help me with anything I don’t understand. They are always polite and friendly. Reviewed on: 26th September 2025

Straight forward & friendly

Straight forward to use website. Friendly, efficient & helpful on the telephone too. Great personal service from someone in the UK - made the world of difference. Reviewed on: 26th September 2025

Very happy

Great experience, hassle free, and excellent price Reviewed on: 26th September 2025

excellent service

My Husband put the wrong fuel in the car. Saga were very professional and helpful. The Garage were going to charge us £2000! But one Saga Car Insurance stepped in the figure immediately dropped to nothing! Reviewed on: 26th September 2025

Cheapest car insurance I could find.

Since taking out my car insurance I haven’t had to make a claim and it was locked in for 3 years without a rise.(when everything around us is increasing .)This comes to an end next year but I’m hoping it doesn’t change by very much. Reviewed on: 26th September 2025

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