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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy access to information.

Following reporting a car accident Saga took control of the whole situation. No stress, just an update on progress. Reviewed on: 26th August 2020

Easy to usr

When you pick up the phone there is always some one to help Reviewed on: 26th August 2020

Good cover at reasonable price

Easy to arrange on line and competitive price Reviewed on: 25th August 2020

Help from Saga if you have a problem

If there is a problem you tell them about it and they sort it - brilliant Reviewed on: 25th August 2020

Focused on the customer

Saga motor insurance aims to cover the customer for a wide variety of incidence. The cover is customer focused and strives to give the customer exactly what they need. Reviewed on: 25th August 2020

Easy Service

The clear documents, efficient and speedy outcome together with other recommendations from Which? made me sure I had chosen the best insurer for me. I have many years experience of using Saga for home, travel and car insurance. Easy phone access to the company is always a bonus with personal service from customer service personnel. Reviewed on: 25th August 2020

Reliable

Efficient friendly service good value for money Reviewed on: 25th August 2020

Unnbeatable

Happy to have joined the three year insurance cover, and even more grateful at the price reduction after the first year. Thank you. Reviewed on: 25th August 2020

Great

Great Insurance. Family member has been with Saga previously and given good feedback on the cover we provide etc. Would come back when insurance is required. Reviewed on: 25th August 2020

Highly Recommend

Great, friendly and efficient service Reviewed on: 25th August 2020

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