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Saga: Health insurance reviews

Name: Health insurance
Rating: 4.81 (771 reviews)

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4.81

Based on 771 reviews, last reviewed 25th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

caring attetion caring attetion towards health issues Reviewed on: 25th June 2026

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025

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About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.
Best health insurance provider 2025

Awarded to the insurer rated highest in customer reviews for all types of UK private health insurance.

Saga Health insurance reviews (771)

Excellent Service

I have always found staff at Saga to be very polite & helpful. Prices are very competitive too. Reviewed on: 25th September 2025

Excellent service when our flight was delayed in May.

Excellent service when our flight was delayed in May. Direct access to the lounge enabled as soon as the delay was announced. Highly recommend Saga. Reviewed on: 25th September 2025

EXCELLENT COMPANY

Always polite very happy to help I have not been rushed when I have phoned and always happy to help me even when I have asked for them to repeat and go back over information when I have not been sure what was said, and then not just a thank you an put phone down, they always ask how are you an have a lovely conversation before saying goodbye Reviewed on: 25th September 2025

I'm always contacted for my reviews of contract

I'm always contacted for my reviews of contract Reviewed on: 25th September 2025

Caring and friendly contact; Happy with the hospital...

Caring and friendly contact; Happy with the hospital list that is available to me for my health care under your insurance policy. Convenient appointments and great back up services. Reviewed on: 25th September 2025

Pleasant to discuss renewal’s.

Pleasant to discuss renewal’s. Staff always great to deal with Reviewed on: 25th September 2025

Saga is my go to insurer

Made making a claim against my car insurance very easy. Processed with care and compassion and handled settlement swiftly so much so that I insured my replacement vehicle with them almost immediately lovely company to do business with Reviewed on: 25th September 2025

Not the cheapest but the most reliable

Always feel reassured that we’ll be well looked after should we be taken ill whilst away from home. Reviewed on: 25th September 2025

Online account service excellent and easy to login

Online account service excellent and easy to login Reviewed on: 25th September 2025

I haven’t needed to claim but my sister had a motor...

I haven’t needed to claim but my sister had a motor claim and my mother had a small household one which were both dealt with very smoothly. This was why I changed my insurer. Reviewed on: 25th September 2025

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