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Saga: Health insurance reviews

4.87
Based on 770 reviews, last reviewed 4th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Delighted that Saga, offered most competitive car i... Delighted that Saga, offered most competitive car insurance 2024/25 Reviewed on: 4th November 2025
Annette 's avatar
Annette

Latest lowest rating:

1

Uncompetitive on Annual Travel insurance Took out an annual travel insurance policy. Called to update with a medical condition and the advisor, lacking all empathy went through process and th... Read more Reviewed on: 29th October 2025
Mark J's avatar
Mark J

About this product

Saga offer health insurance policies for over 50s.

Saga health insurance includes a choice of hospitals, GP service and a choice of four different health plans. You can also choose to improve your protection with options like Extended Cancer Cover.

Saga health insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Health insurance reviews (770)

Just what you need when needed

5
Having had to call on, but been very helpful and supportive when speaking with them Reviewed on: 14th August 2025

Have dealt with Saga for many years and always found...

5
Have dealt with Saga for many years and always found them helpful. Reviewed on: 14th August 2025

Friendly experienced staff not a chat bot willing to...

5
Friendly experienced staff not a chat bot willing to spend time and effort to arrange the deal you want in a polite and efficient way Reviewed on: 14th August 2025

Friendly and helpful wouldn't go anywhere where else...

5
Friendly and helpful wouldn't go anywhere where else and inexpensive very competitive prices. Reviewed on: 14th August 2025

This is my personal experience

5
Since the change from AXA to BUPA getting any claim approved has become much more difficult.. outpatient allowance has not kept up with inflation and medical charges have increased so benefits have reduced. The medical quality once approved is excellent however getting repeated follow up appointments is a real pain having to go into full detail until it is reluctantly approved.. I have given my score based on medical quality but Saga needs to improve Reviewed on: 14th August 2025

Saga is the best!!! Very fast answer.

5
Saga ,Nice.nice ,nice!!! Very fast answer Reviewed on: 14th August 2025

We recommend Saga Insurance Services !

5
We use Saga for home and car insurance. Happily we have had no reason to make a claim but we are very happy with all aspects of customer service whenever we have phoned for any reason including questions on renewal of policies Reviewed on: 14th August 2025

Health insurance

5
I have been with them 2 years very happy with the service and condition Great company very helpful Reviewed on: 14th August 2025

Brilliant insurance , great renewal price.

5
Brilliant insurance , great renewal price. Reviewed on: 14th August 2025

Very helpful and considerate professional at all times

5
Very helpful and considerate professional at all times Reviewed on: 14th August 2025

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