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Sainsburys Bank: Home insurance reviews

Name: Home insurance
Rating: 2.57 (106 reviews)

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2.57

Based on 106 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

16%

70%

Latest highest rating:

4

Good, comprehensive cover for very reaspmable premium. Good, comprehensive cover for very reaspmable premium. Reviewed on: 20th August 2026

Latest lowest rating:

1

Impossible to contact them, not clear how to contact... Impossible to contact them, not clear how to contact them to make a claim - very poor service if contact is not made clear Reviewed on: 20th August 2026

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About this product

Sainsbury’s Bank has two levels of home insurance cover: Home and Home Plus.

Both policies can be tailored with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time.

Sainsburys Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sainsburys Bank before, you can also leave a review and share your experience.

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Sainsburys Bank Home insurance reviews (106)

Subsidence nightmare

Unfortunately my claim got dragged out for several years. The builders would give me incorrect information, stuff got damaged and broken and I've been left seriously out of pocket. Still, it's fixed now:) Reviewed on: 10th September 2016

Competitive prices

Happy with policy and service compared to other companies Reviewed on: 10th September 2016

SUBSIDENCE

FOLLOWING SUBSIDENCE AT MY HOUSE IT WAS SEVERAL YEARS BEFORE THIS WAS FIXED. MAINLY BECAUSE OF LACK OF RESPONSE AND THE WRONG INITIAL SOLUTION CHOSEN FIRST OFF. Reviewed on: 29th August 2016

There when you need them

I recently was in a situation where my back door wouldn't lock. Luckily I had home emergency cover with sainsburys home insurance. I called them up & within 4 hours a locksmith came & fixed my lock. Great service Reviewed on: 25th August 2016

Good Value

Much cheaper than the others and a £20 Sainsbury voucher thrown in Reviewed on: 23rd August 2016

Buying insurance without hassle

Originally buying house insurance online as it worked out cheaper than buying by phone but I had to check a question and contacted by phone. Girl offered to complete the transaction I said it was cheaper online, no problem she let me have it at the online price. Was very pleasant all the way through. Reviewed on: 24th December 2015

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