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Sainsburys Bank: Home insurance reviews

View other Sainsburys Bank products
2.57
Based on 106 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
70%

Latest highest rating:

4

Good, comprehensive cover for very reaspmable premium. Good, comprehensive cover for very reaspmable premium. Reviewed on: 20th August 2026
Jock's avatar
Jock

Latest lowest rating:

1

Impossible to contact them, not clear how to contact... Impossible to contact them, not clear how to contact them to make a claim - very poor service if contact is not made clear Reviewed on: 20th August 2026
Marie A's avatar
Marie A
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About this product

Sainsbury’s Bank has two levels of home insurance cover: Home and Home Plus.

Both policies can be tailored with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time.

Sainsburys Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sainsburys Bank before, you can also leave a review and share your experience.

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Sainsburys Bank Home insurance reviews (106)

Cancelled policy without notice when notified of building work

1
I notified Sainsbury's home insurers that I was about to start building work which I had done previously with no problem. They took details and said I would be contacted in 48 hours if any problem. Work commenced 15 days later I had a call to say they were cancelling the policy due to the building work. There was no discussion about extra premiums or any offer at all. I wasn't even offered to let me cancel which would have been fairer, because now I have to inform insurers I have had a policy cancelled even though I have done nothing wrong. They even had the nerve to infer they were doing me a favour as they would waive the cancellation fee, I am not cancelling they Are! I was left having to find a new insurer mid building work and having had a policy cancelled by Sainsbury's which had led to a very hefty premium. I guess that because they cancelled my policy future premiums will also be higher and all because I was honest and said I was having work done. I find the way this has been handled is appalling and will be advising anyone who will listen not to purchase home insurance from Sainsbury's Reviewed on: 16th October 2018
JR OF SUTTON 's avatar
JR OF SUTTON

Excellent and reliable

5
Competitive quote, easy to apply for Reviewed on: 19th August 2018
catherine Davies's avatar
catherine Davies

This company is good good money offers

4
I rang them and got a quote they were cheaper than my bank Reviewed on: 12th January 2018
margaret neary's avatar
margaret neary

House insurance

5
Good coverand good value. Can reccommend this company. Reviewed on: 29th September 2017
Antonio Queenan's avatar
Antonio Queenan

Badly organised and incompetant. Avoid them.

1
Took out insurance for home and contents. Never got documentation. Chased it and still didn't. Chased them again and got confirmation but incomplete documents. If they cant get that right how can one have confidence in them if one makes claim. I cancelled and am still waiting for a refund. Reviewed on: 8th September 2017
dw's avatar
dw

Home

5
Good service vert quick and convenient Reviewed on: 19th July 2017
Julie Wring's avatar
Julie Wring

Great service

5
I had to call on sainsburys when I couldn't lock my back door. A locksmith was with me within 2 hours. Great service, they even called the follying day to see if I was happy. Reviewed on: 30th October 2016
Emma Hussain 's avatar
Emma Hussain

Good Value

5
Luckily haven't had to make a claim - But very good value for money Reviewed on: 27th October 2016
Sheri Darby's avatar
Sheri Darby

Excellent value

5
Excellent value and they send you a £20 Sainsbury voucher Reviewed on: 8th October 2016
Sheri Darby's avatar
Sheri Darby

Good Value

5
Much cheaper than any of the others and they throw in a £20 Sainsburys voucher Reviewed on: 21st September 2016
Sheri Darby's avatar
Sheri Darby

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