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Sainsburys Bank: Home insurance reviews

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1.64
Based on 102 reviews, last reviewed 6th Sep 2025
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
4%
See only 1 star reviews
70%

Latest highest rating:

5

Good price and easy to buy BUT Good price and easy to buy BUT Sainsbury’s are not doing house insurance in the future (hence why a low “recommend to others” score. Reviewed on: 6th September 2025
Karen W's avatar
Karen W

Latest lowest rating:

1

Very disappointed with two aspects of this insurance... Very disappointed with two aspects of this insurance from Sainsbury’s (Davies Group). Firstly we lodged a claim for accidental damage to our TV over a... Read more Reviewed on: 2nd September 2025
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Steve Prince
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About this product

Sainsbury’s Bank has two levels of home insurance cover: Home and Home Plus.

Both policies can be tailored with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time.

Sainsburys Bank home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sainsburys Bank before, you can also leave a review and share your experience.

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Sainsburys Bank Home insurance reviews (102)

Badly organised and incompetant. Avoid them.

1
Took out insurance for home and contents. Never got documentation. Chased it and still didn't. Chased them again and got confirmation but incomplete documents. If they cant get that right how can one have confidence in them if one makes claim. I cancelled and am still waiting for a refund. Reviewed on: 8th September 2017
dw's avatar
dw

Home

5
Good service vert quick and convenient Reviewed on: 19th July 2017
Julie Wring's avatar
Julie Wring

Great service

5
I had to call on sainsburys when I couldn't lock my back door. A locksmith was with me within 2 hours. Great service, they even called the follying day to see if I was happy. Reviewed on: 30th October 2016
Emma Hussain 's avatar
Emma Hussain

Good Value

5
Luckily haven't had to make a claim - But very good value for money Reviewed on: 27th October 2016
Sheri Darby's avatar
Sheri Darby

Excellent value

5
Excellent value and they send you a £20 Sainsbury voucher Reviewed on: 8th October 2016
Sheri Darby's avatar
Sheri Darby

Good Value

5
Much cheaper than any of the others and they throw in a £20 Sainsburys voucher Reviewed on: 21st September 2016
Sheri Darby's avatar
Sheri Darby

Subsidence nightmare

2
Unfortunately my claim got dragged out for several years. The builders would give me incorrect information, stuff got damaged and broken and I've been left seriously out of pocket. Still, it's fixed now:) Reviewed on: 10th September 2016
Julie Taylor's avatar
Julie Taylor

Competitive prices

4
Happy with policy and service compared to other companies Reviewed on: 10th September 2016
fiona 's avatar
fiona

SUBSIDENCE

2
FOLLOWING SUBSIDENCE AT MY HOUSE IT WAS SEVERAL YEARS BEFORE THIS WAS FIXED. MAINLY BECAUSE OF LACK OF RESPONSE AND THE WRONG INITIAL SOLUTION CHOSEN FIRST OFF. Reviewed on: 29th August 2016
Julie Taylor's avatar
Julie Taylor

There when you need them

5
I recently was in a situation where my back door wouldn't lock. Luckily I had home emergency cover with sainsburys home insurance. I called them up & within 4 hours a locksmith came & fixed my lock. Great service Reviewed on: 25th August 2016
Emma Hussain 's avatar
Emma Hussain

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