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Scottish Building Society: Mortgages reviews

4.65
Based on 347 reviews, last reviewed 3rd Feb 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (347)

Mortgage review

5
Good efficient service and information Reviewed on: 8th June 2023

Positive

4
Generally a good experience. My only complaint is that I had requested the mortgage fee to be added to the loan value and it wasn’t. This meant an unexpected fee of nearly 1k I hadn’t allowed for. It was too late to amend due to date constraints and waiting for the whole process again. Reviewed on: 8th June 2023

Hassle free mortgage

5
Excellent communication clear documentation and friendly UK call centre Reviewed on: 8th June 2023

A

3
Lots of unnecessary delays and poor communication in getting set up Reviewed on: 8th June 2023

Very straightforward

5
Got our mortgage with SBS through or mortgage advisor. Very straightforward process. Got a good deal too. Reviewed on: 7th June 2023

Scottish Building Society Branch Review

5
Amazing customer service, our mortgage advisor went above and beyond to sort out our mortgage and our solicitor were also impressed with the settlement process. Reviewed on: 7th June 2023

Straight-forward

5
Our switch to SBS was sitraight-forward and all dealings with the society have been very easy. We asked to change the date of our payments and it was dealt with straight away with no fuss. Reviewed on: 7th June 2023

Experience with SBS

4
Very efficient service. Mortgage settled very quickly and without fuss. Reviewed on: 6th June 2023

Easy process and hassle free

5
Everything about or remortgage to SBS was easy and hassle free. The app worked great for sharing docs and carrying out ID checks and everything went to plan on time. Great experience. Reviewed on: 6th June 2023

Very easy transaction of switching mortgage over.

4
Very straightforward by advisor, client, and Scottish Building society Reviewed on: 6th June 2023

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