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Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (353 reviews)

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4.65

Based on 353 reviews, last reviewed 29th Apr 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

4

Overall a good experience Speed of loan approval could be improved though I think this is symptomatic of the industry/process as a whole, not just Scottish Building Society Reviewed on: 29th April 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

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About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (353)

Reasonably easy change to provider.

All good with the exception of some unusual questions about pensions. Reviewed on: 15th June 2023

Quick, easy and helpful

Was a good experience. I asked to upgrade the valuation to include a level 2 survey which saved me paying twice. Once for a valuation and again for a survey. Service was very friendly albeit sometimes a bit difficult to understand because I don't speak Scottish. Reviewed on: 13th June 2023

We got there in the end

Thoroughness and being canny with money engenders confidence in a company Reviewed on: 11th June 2023

Mortgage

I did not have much to do directly with them as this was handled by Solicitors Reviewed on: 9th June 2023

Great service.!!

Great service from the start. Rate was the lowest at the time. Will see what the next 3 years brings. Reviewed on: 9th June 2023

Not happy with this remortgage at all

I have remortgaged many times over the last 20 years and this has been the worst yet!! Having to provide paperwork for an extension that's been up for 10 years. Some i had to buy from the council. There's an ongoing dispute with the solicitors you use and myself and the mortgage centre in regards to lying, with holding information and not providing me with the correct information. As soon as I can im moving to a better company Reviewed on: 9th June 2023

Mortgage review

Good efficient service and information Reviewed on: 8th June 2023

Positive

Generally a good experience. My only complaint is that I had requested the mortgage fee to be added to the loan value and it wasn’t. This meant an unexpected fee of nearly 1k I hadn’t allowed for. It was too late to amend due to date constraints and waiting for the whole process again. Reviewed on: 8th June 2023

Hassle free mortgage

Excellent communication clear documentation and friendly UK call centre Reviewed on: 8th June 2023

A

Lots of unnecessary delays and poor communication in getting set up Reviewed on: 8th June 2023

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