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Scottish Building Society: Mortgages reviews

4.65
Based on 347 reviews, last reviewed 3rd Feb 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
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2%
See only 1 star reviews
1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (347)

Self Build Mortgage

4
Good experience overall, always available to talk which is nice. The wait for further instalments and the surveys from both the architect surveyor and Shepard's surveyor is very time consuming and very expensive. This could have been done by the same person and ended up adding £3000+ to my project. I understand that this is necessary to keep everything monitored, but one survey should have been plenty. Very costly Reviewed on: 22nd June 2023

Excellent customer service

5
Advisor was knowledgeable and extremely helpful. Liam sorted out my query in a very professional manner. Reviewed on: 22nd June 2023

Prefessionaly Handled with no issues

5
Seemless re-mortgage with SBS, good customer service, kept informed troughout Reviewed on: 22nd June 2023

Mortgage repayment

5
I am paying back by interest only equity taken out on my property.. The interest payment is the most managble on the market I have found and the Scottish Building Society to have been most helpfull in guiding me throughout the process of setting up the repayments with my Bank Reviewed on: 15th June 2023

Reasonably easy change to provider.

5
All good with the exception of some unusual questions about pensions. Reviewed on: 15th June 2023

Quick, easy and helpful

5
Was a good experience. I asked to upgrade the valuation to include a level 2 survey which saved me paying twice. Once for a valuation and again for a survey. Service was very friendly albeit sometimes a bit difficult to understand because I don't speak Scottish. Reviewed on: 13th June 2023

We got there in the end

4
Thoroughness and being canny with money engenders confidence in a company Reviewed on: 11th June 2023

Mortgage

4
I did not have much to do directly with them as this was handled by Solicitors Reviewed on: 9th June 2023

Great service.!!

5
Great service from the start. Rate was the lowest at the time. Will see what the next 3 years brings. Reviewed on: 9th June 2023

Not happy with this remortgage at all

2
I have remortgaged many times over the last 20 years and this has been the worst yet!! Having to provide paperwork for an extension that's been up for 10 years. Some i had to buy from the council. There's an ongoing dispute with the solicitors you use and myself and the mortgage centre in regards to lying, with holding information and not providing me with the correct information. As soon as I can im moving to a better company Reviewed on: 9th June 2023

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