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Scottish Building Society: Mortgages reviews

4.68
Based on 378 reviews, last reviewed 17th Apr 2026
150% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
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4%
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2%
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1%

Latest highest rating:

5

Great to deal with on the phone. Great to deal with on the phone. 10/10 Amy Reviewed on: 17th April 2026
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Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (378)

Straightforward and well presented

5
Advisor gave a full breakdown on liabilities. Reviewed on: 3rd August 2023

Very good service

5
No problems from start of remortgage to completion Reviewed on: 3rd August 2023

Mortgage

5
Overall pleasing experience. Would recommend! Reviewed on: 3rd August 2023

Reasonably straightforward aside from a last minute hitch over the direct debit mandate

3
Aside from the hitch over the direct debit and a delay in settlement with the funds taking later in the afternoon to arrive, all fine Reviewed on: 2nd August 2023

Easy remortgage

4
Process so smooth and team very helpful Reviewed on: 28th July 2023

All good

5
Everything went well with remortgage Reviewed on: 27th July 2023

Use a mutual!

3
No interest mortgage for old people only through a broker. This was a slow process! Very thorough for a small mortgage. Reviewed on: 26th July 2023

Scottish Building Society Branch Review

5
Excellent service from start to finish from Scottish Building Society, I am sure it is a team effort but big shout out to Kay. Reviewed on: 26th July 2023

Scottish Building Society

5
From dealing with my mortgage broker to obtaining mortgage from Scottish was a seamless exercise. Reviewed on: 26th July 2023

Great Mortgage deal.

5
The re-mortgage process from beginning to end was professional, efficient and thorough. I felt as though as I was in 'safe hands'. Most important when dealing with such an important financial commitment. Reviewed on: 26th July 2023

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