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Scottish Building Society: Mortgages reviews

4.80
Based on 381 reviews, last reviewed 13th Jun 2026
250% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

All staff friendly and helpful and welcoming All staff friendly and helpful and welcoming Reviewed on: 13th June 2026
stephen-jackson@hotmail.co.uk's avatar
[email protected]

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (381)

Pleasure to deal with

5
The opposite of a "computer says no" mentality that you get with banks Reviewed on: 14th August 2023

Very happy customer!

5
The process of remortgaging my property was straightforward and hassle free. Great service! Reviewed on: 8th August 2023

Simple process

5
Liaised through a independent advisor Reviewed on: 4th August 2023

Straightforward and well presented

5
Advisor gave a full breakdown on liabilities. Reviewed on: 3rd August 2023

Very good service

5
No problems from start of remortgage to completion Reviewed on: 3rd August 2023

Mortgage

5
Overall pleasing experience. Would recommend! Reviewed on: 3rd August 2023

Reasonably straightforward aside from a last minute hitch over the direct debit mandate

3
Aside from the hitch over the direct debit and a delay in settlement with the funds taking later in the afternoon to arrive, all fine Reviewed on: 2nd August 2023

Easy remortgage

4
Process so smooth and team very helpful Reviewed on: 28th July 2023

All good

5
Everything went well with remortgage Reviewed on: 27th July 2023

Use a mutual!

3
No interest mortgage for old people only through a broker. This was a slow process! Very thorough for a small mortgage. Reviewed on: 26th July 2023

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