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Scottish Building Society: Mortgages reviews

View other Scottish Building Society products
4.68
Based on 368 reviews, last reviewed 11th Sep 2025
50% decrease in 5 star reviews
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Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025
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John c

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
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Chris Kelly
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About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Mortgages reviews (368)

Straightforward and well presented

5
Advisor gave a full breakdown on liabilities. Reviewed on: 3rd August 2023
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SBS Member Feedback

Very good service

5
No problems from start of remortgage to completion Reviewed on: 3rd August 2023
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SBS Member Feedback

Mortgage

5
Overall pleasing experience. Would recommend! Reviewed on: 3rd August 2023
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SBS Member Feedback

Reasonably straightforward aside from a last minute hitch over the direct debit mandate

3
Aside from the hitch over the direct debit and a delay in settlement with the funds taking later in the afternoon to arrive, all fine Reviewed on: 2nd August 2023
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SBS Member Feedback

Easy remortgage

4
Process so smooth and team very helpful Reviewed on: 28th July 2023
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SBS Member Feedback

All good

5
Everything went well with remortgage Reviewed on: 27th July 2023
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SBS Member Feedback

Use a mutual!

3
No interest mortgage for old people only through a broker. This was a slow process! Very thorough for a small mortgage. Reviewed on: 26th July 2023
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SBS Member Feedback

Scottish Building Society Branch Review

5
Excellent service from start to finish from Scottish Building Society, I am sure it is a team effort but big shout out to Kay. Reviewed on: 26th July 2023
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Verified Member

Scottish Building Society

5
From dealing with my mortgage broker to obtaining mortgage from Scottish was a seamless exercise. Reviewed on: 26th July 2023
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SBS Member Feedback

Great Mortgage deal.

5
The re-mortgage process from beginning to end was professional, efficient and thorough. I felt as though as I was in 'safe hands'. Most important when dealing with such an important financial commitment. Reviewed on: 26th July 2023
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