Write a review

Go to business site

Scottish Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.64 (368 reviews)

View other Scottish Building Society products

4.68

Based on 368 reviews, last reviewed 11th Sep 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

Latest highest rating:

5

Small is beautiful Katie dealt with my query promptly and efficiently - such a pleasure after some of my recent calls to other businesses’ so-called ‘customer services’.... Read more Reviewed on: 11th September 2025

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024

Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have been helping people buy properties in Scotland since 1848.

Scottish Building Society mortgages are available for remortgages, self-builds, holiday lets, retirement interest only, entrepreneurs and standard residential loans.

Scottish Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Scottish Building Society Mortgages reviews (368)

Excellent service and easy process

Switching to Scottish Building Society was a very easy process and regular updates were provided on the progress of our application. Reviewed on: 22nd June 2023

Self Build Mortgage

Good experience overall, always available to talk which is nice. The wait for further instalments and the surveys from both the architect surveyor and Shepard's surveyor is very time consuming and very expensive. This could have been done by the same person and ended up adding £3000+ to my project. I understand that this is necessary to keep everything monitored, but one survey should have been plenty. Very costly Reviewed on: 22nd June 2023

Excellent customer service

Advisor was knowledgeable and extremely helpful. Liam sorted out my query in a very professional manner. Reviewed on: 22nd June 2023

Prefessionaly Handled with no issues

Seemless re-mortgage with SBS, good customer service, kept informed troughout Reviewed on: 22nd June 2023

Mortgage repayment

I am paying back by interest only equity taken out on my property.. The interest payment is the most managble on the market I have found and the Scottish Building Society to have been most helpfull in guiding me throughout the process of setting up the repayments with my Bank Reviewed on: 15th June 2023

Reasonably easy change to provider.

All good with the exception of some unusual questions about pensions. Reviewed on: 15th June 2023

Quick, easy and helpful

Was a good experience. I asked to upgrade the valuation to include a level 2 survey which saved me paying twice. Once for a valuation and again for a survey. Service was very friendly albeit sometimes a bit difficult to understand because I don't speak Scottish. Reviewed on: 13th June 2023

We got there in the end

Thoroughness and being canny with money engenders confidence in a company Reviewed on: 11th June 2023

Mortgage

I did not have much to do directly with them as this was handled by Solicitors Reviewed on: 9th June 2023

Great service.!!

Great service from the start. Rate was the lowest at the time. Will see what the next 3 years brings. Reviewed on: 9th June 2023

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from RBS 2.67 from 3 reviews
Mortgages
from Marsden Building Society 4.63 from 118 reviews
Mortgages
from Dudley Building Society 4.40 from 138 reviews

Want to see more from Scottish Building Society?

Savings
from Scottish Building Society 4.88 from 2743 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub