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Scottish Building Society: Mortgages reviews

4.65
Based on 347 reviews, last reviewed 3rd Feb 2025
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
18%
See only 3 star reviews
4%
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2%
See only 1 star reviews
1%

Latest highest rating:

5

I just like them and I felt the need to say it. I just like them and I felt the need to say it. I like how I'm not trying to tell a robot what I am calling about. I like the wait times when I call u... Read more Reviewed on: 3rd February 2025
Karl H's avatar
Karl H

Latest lowest rating:

2

The application process is very outdated The application process is very outdated and of a legacy nature. Everything seems to be done via post with no modern online elements like other lender... Read more Reviewed on: 10th June 2024
Chris Kelly's avatar
Chris Kelly

About this product

Securing your dream home is the goal, but finding the perfect mortgage is an important step along the way. We collect Scottish Building Society mortgage reviews from existing borrowers to help you make an informed decision.

Scottish Building Society is the oldest remaining building society in the world, offering a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident that you understand the terms, conditions and interest rates. Always consult the lender or an independent advisor if you’re unsure or have any questions.

Are you looking for a mortgage with Scottish Building Society? Read the reviews on Smart Money People to find out what existing customers have to say about their experiences. Learn which mortgage product they have and how satisfied they have been throughout the term. Find out how well the lender has kept borrowers updated with any mortgage news and changes. Learn all of this and more in our Scottish Building Society mortgage reviews.

Have you got a mortgage with Scottish Building Society? Share your experience with others on Smart Money People. Tell us about the application process: was it easy to understand? Did you have any unusual circumstances that made it difficult to find the right lender? How would you rate Scottish Building Society’s customer service? Would you recommend the lender to family and friends? Whether good or bad, write a Scottish Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Scottish Building Society Mortgages reviews (347)

Excellent customer service

5
Fantastic customer service from the agent Peter who helped us with our mortgage. Clear explanations and he made the process very easy for us. Reviewed on: 18th May 2023

Scottish Building Society Branch Review

5
Good rates, and good personal service. The due diligence was very detailed and came (though the broker) in numerous pages. Reviewed on: 17th May 2023

Good customer service

4
A good service experience overall Reviewed on: 16th May 2023

Great customer service

5
Second mortgage with SBC problem free kept well informed throughout application. Competitive rates. Reviewed on: 16th May 2023

Good servicel

5
Although dealt with by a broker no problems at all Reviewed on: 15th May 2023

Good service

5
SBS provided a good service when this mortgage was arranged recently, a much easier process than when I first had mortgages with other providers 3 decades ago. The app was useful and worked well. Reviewed on: 15th May 2023

Simple and straightforward

5
Everything went smoothly. Whole process was efficient and clearly explained. Reviewed on: 15th May 2023

The right solution

5
As a retired couple there are tax implications when taking money out of a SIPP. This loan has saved me paying a marginal rate of over 40%, with no further tax implications. Reviewed on: 15th May 2023

Friendly and efficient

5
We remortgaged with the Scottish Building Society and found the process quick while being kept up to date throughout. The application process was smooth and I've had follow up calls and letters to make sure all has been ok. We had to get our own solicitor to complete the conveyancing but this wasn't really a problem, just something we haven't experienced with a remortgage before. SBS paid for most of the solicitor fees which was helpful. Reviewed on: 15th May 2023

Great company

5
They solved our problem with various options Reviewed on: 15th May 2023

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