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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

Very comfortable to deal with

to date very helpful and informative. Reviewed on: 4th April 2025

Quick, Friendly, Knowledgeable

City centre location is only branch I can visit a branch nearer home would be good. Reviewed on: 4th April 2025

Friendly, Helpful, Caring

I would like that they had a branch in Paisley. Reviewed on: 4th April 2025

Very Nice Experience

Very happy staff, pleasant environment. Reviewed on: 4th April 2025

Friendly Competent Easy

Very friendly and helpful staff. Reviewed on: 4th April 2025

A pleasant experience.

It is a great experience directly dealing with the Scottish Building Society staff. Who are very pleasant, take the time to go over your needs and act on saving issues et that you feel confident are addressed quickly and directly. All in all a pleasant experience. Reviewed on: 4th April 2025

Good and Helpful

Only improvement when opening an ISA. Tell customers apart from ID and Proof of Address they will also need NI number. Reviewed on: 4th April 2025

An Excellent Service

Like having a local branch, Staff very helpful. Reviewed on: 4th April 2025

Friendly Professional Local

I like having a local branch, the ladies are always very friendly. Reviewed on: 4th April 2025

Efficient, Pleasant, Fair

We do not have any local branches. Reviewed on: 4th April 2025

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