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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

Friendly, Helpful, Informative

very pleasant and approachable staff, Knowledgeable. No hard sell, Opening hours limited although online access mitigates to some extent at loss of staff interaction. Reviewed on: 4th April 2025

Helpful Efficient

Staff very friendly and always have time to answer questions. Open hours of branch could be open better on Saturdays. Reviewed on: 4th April 2025

Very good Friendly Efficient

Good to speak to a person not a computer. Reviewed on: 4th April 2025

Consistent Good Clean-cut

Rates are consistent since Covid. Reviewed on: 4th April 2025

In branch service review

Rates are always changing but I and happy with service. Reviewed on: 4th April 2025

Efficient Helpful Happy

A lot of information to understand but explained in normal terms so I could understand. Dealt with Amy, Dawn and Lauren in my three visits to the branch. Always happy to help for example filling this form as I have a bad wrist. Rates are good and passbooks are nice to have. Reviewed on: 4th April 2025

Everything was Excellent

Arrived at the branch. I was served by a very pleasant young lady in a very efficient manner. Very pleased with everything. Reviewed on: 4th April 2025

Friendly Professional Local

I like having a local branch, the ladies are always very friendly. Reviewed on: 4th April 2025

An Excellent Service

Like a local branch, Staff very helpful. Reviewed on: 4th April 2025

Local, Efficient, Accessible

Ease of opening new accounts, Usually can be done without having to make an appointment. Reviewed on: 4th April 2025

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