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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,416 reviews, last reviewed 27th Apr 2026
69% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Called to speak about the type of accounts Scottish... Called to speak about the type of accounts Scottish provide. Spoke to a lady called June who helped me choose the type of account right for me and tol... Read more Reviewed on: 27th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3418)

A Fine Service

5
Very happy about every part except the phones. I phoned and was on hold for an hour before getting though. Reviewed on: 17th June 2025

In branch service review

5
Easy to contact, easy to understand. Decent rates of interest. Reviewed on: 17th June 2025

Efficient, Accessible, Helpful

5
Accessibly; staff know me ; I can call the branch directly; staff are very helpful and knowledgeable; fact you have physical branches in Scotland. Reviewed on: 17th June 2025

Pleasant, Helpful, Happy

5
Staff were welcoming and helpful, explained everything clearly. Reviewed on: 17th June 2025

Happy to help

5
We were very pleased with the staff especially the lady that seen to us. She explained everything as she was going along and we were able to understand her. It was a first class service. Reviewed on: 17th June 2025

Friendly, Helpful, Fair

4
I had to call twice about not getting a passbook sent out. This was time consuming and annoying. Reviewed on: 17th June 2025

Easy, Pleasant atmosphere

5
Very satisfied, Helpful staff, Pleasant environment in branch. Nicer experience thank banks, less stressful and easier for the customer. Reviewed on: 17th June 2025

Great, Friendly, Local

5
This has been a great experience staff very helpful. Reviewed on: 17th June 2025

In branch service review

5
I am a regular and always a good experience. Reviewed on: 17th June 2025

Easy, Polite, Knowledgeable.

5
Cara was very friendly and helpful the transaction was easy. Reviewed on: 17th June 2025

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