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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,418 reviews, last reviewed 28th Apr 2026
70% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Wonderful and professional service received today at... Wonderful and professional service received today at the front desk abbie was extremely helpful Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3418)

Friendly and Helpful

5
2 Staff helped me today and both great, very friendly and a great service. Reviewed on: 17th June 2025

Friendly, Efficient, Helpful.

5
Everyone was friendly and helpful. I had missed the deadline for a Transfer of account but a new one was set up very quickly. Reviewed on: 17th June 2025

Friendly, Helpful, Caring.

5
Staff was really nice and chatty. Looked at all my accounts and offered a review. Nice to be asked. Reviewed on: 17th June 2025

Local, Professional, Kind

5
Natalie very helpful as always, excellent service. Reviewed on: 17th June 2025

Friendly, Happy, Nice

5
Always serviced with a friendly smile. Reviewed on: 17th June 2025

In branch service review

5
Friendly, helpful and clear advice given. Reviewed on: 17th June 2025

In branch service review

5
Shirley was very helpful and answered all our questions. Reviewed on: 17th June 2025

Excellent, Financial situation.

4
Lovely that they are committed to staying on the Highstreet in the town. Reviewed on: 17th June 2025

Helpful, caring support at SBS

5
I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grandsons and myself and having the passbooks updated. Shirley McIntosh dealt with me and, as usual, I was treated with kindness and consideration and given clear information about the accounts. We discussed the appropriateness of these accounts for my circumstances. Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Efficient helpful cheerful

5
Always very pleased to speak with a helpful friendly cheerful person. Excellent. Thank You. Reviewed on: 6th June 2025

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