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Scottish Building Society: Savings reviews

4.89
Based on 3,196 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3196)

In branch service review

4
I disagree with all banks and building societies closing local branches. It is not always easy to travel into the city from home. Reviewed on: 28th March 2025

Helpful

5
Always helpful and happy to explain options available for my savings. Reviewed on: 28th March 2025

Spot on

5
Open a branch closer to home. Natalie was helpful though. Reviewed on: 28th March 2025

First class service

5
Very friendly and efficient staff, so much so that I took my daughter to open a fixed rate ISA with SBS. Reviewed on: 28th March 2025

Professional, polite, business

5
My enquiry was dealt with in a most polite and professional manner. Everything was fully explained to me. Reviewed on: 28th March 2025

Excellent, efficient, courteous

5
Face-to-face function here much better than online everywhere else. You might consider on passbooks with 30 day acct making this obvious on the cover. Reviewed on: 28th March 2025

Very satisfied indeed

5
The staff are very courteous and polite and very professional in their approach. Reviewed on: 28th March 2025

Professional, friendly, welcoming

5
Friendly, professional, welcoming, clear and accurate information given. Open more branches. Reviewed on: 28th March 2025

Helpful, professional, welcoming

5
Once again excellent service in branch. Condicting business is always a pleasure. Reviewed on: 28th March 2025

Very good and welcoming

5
Friendly service with experienced staff. Reviewed on: 28th March 2025

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