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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3198 reviews)

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4.90

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3198)

Friendly, helpful, efficient

Prompt friendly service. When asked to post information it is done immediately. Don't hurry elderly people!. Reviewed on: 25th March 2025

Efficient, helpful, clear

Always answer phone promptly and offer clear and concise information. Reviewed on: 25th March 2025

Sets standards for others

Good customer relationship. Knowledgeable and helpful staff. Reviewed on: 24th March 2025

Friendly, approachable, knowledgeable

My experience, everytime I go there has been exceptional and I am always made to feel extremely welcome. Always happy to help if I have anything I may want to ask or discuss about. It is always a pleasure to go there, always a warm welcome when I arrive. Reviewed on: 24th March 2025

Knowledgeable, professional staff/society

I enjoy being greeted with a smile and can take a seat to conduct my business!. Reviewed on: 24th March 2025

Friendly, approachable, professional

Always informative, friendly and professional. Reviewed on: 21st March 2025

Dependable, friendly, Scottish

I enjoy banking here. Relaxed experience. Friendly and knowledgeable staff. Reviewed on: 21st March 2025

Fair, friendly, welcoming

Very good information from friendly staff. Reviewed on: 21st March 2025

In branch service review

I would like Scottish Building Society to try and have an app for flexible transactions for the customers. Reviewed on: 21st March 2025

Good friendly people

Great service, great people, could not be happier. Reviewed on: 21st March 2025

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