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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

Professional, supportive, caring

5
I had 2 months of very stressful communication with the previous co. my ISA was with. After many calls it eventually got transferred. They were kind and caring to me, above the call of duty. Reviewed on: 4th March 2025

In branch service review

4
I was contacted re. my matured savings bond. I had inadvertently responded too late but I was advised that the money could be reinvested into a different bond with lower rates. Clearly explained to me and the new bond certification arrived the next day. Reviewed on: 3rd March 2025

Very good service

5
Very helpful and friendly - everything well explained. Reviewed on: 3rd March 2025

Indutry roll models

5
Reasonably easy to get through. Product transfer straightforward. Competitive rates and helpful people. Reviewed on: 3rd March 2025

Friendly, efficient, value

5
Scottish are friendly, efficient and approachable. Good advisors and competitive. Reviewed on: 3rd March 2025

Appreciate personal service

5
Very satisfied with service. Good advice given which I appreciated. Reviewed on: 28th February 2025

In branch service review

5
In-branch always helpful and efficient. Better online system needed. Reviewed on: 28th February 2025

Helpful, informative, available

5
I like face-to-face experience, easier to manage than online. Reviewed on: 28th February 2025

An excellent service

5
The staff are very knowledgeable, polite and helpful. The walk-in service is really good too. Reviewed on: 28th February 2025

Great, quick, helpful

5
very helpful and polite and informative. Reviewed on: 28th February 2025

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