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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,420 reviews, last reviewed 29th Apr 2026
71% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

June Mitchell dealt with my problem quickly, efficie... June Mitchell dealt with my problem quickly, efficiently and with a pleasant manner. My telephone call was answered promptly and June introduced herse... Read more Reviewed on: 29th April 2026
Margaret D's avatar
Margaret D

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3421)

Friendly, Welcoming, Efficient

5
Excellent customer service - friendly personal welcome - face to face. Quick efficient set up of a new account next day confirmation and paperwork delivery. Reviewed on: 22nd April 2025

Good, Efficient, Courteous

4
Tax return: Interest payments on savings account. Reviewed on: 22nd April 2025

Very Professional Service

4
Funds transfer letter on my sbs isa maturation did not detail interest earned - total figure detailed. New account number had an x ? Why. Couldn't change address online or view it after it was changed. Reviewed on: 22nd April 2025

Friendly Local B.Socs (Mutual) No Shareholders

5
Very quick turn around from Galashiels Branch. I required some cash from my ISA ASAP. Reviewed on: 22nd April 2025

Knowledgeable, Friendly, Efficient

5
Have been a member of the society since 1984. Have always had a good rapport with the staff. Very friendly staff. Also like the "new look" of the office. Reviewed on: 22nd April 2025

First Class

5
First service. Nothing could be improved. Reviewed on: 22nd April 2025

Simply the best

5
First class service by appointment. Friendly staff a great bonus. Reviewed on: 22nd April 2025

Helpful, friendly, efficient

5
Good efficient, friendly service. However I feel that my book could have been completed with my transfer marked up to today rather than it being kept and sent back out to me. Reviewed on: 22nd April 2025

Friendly, Welcoming, Efficient

5
Everything was fine. Taken on our appointment time and everything went nice and smooth. Reviewed on: 22nd April 2025

Friendly, Efficient and local

5
Staff are friendly and efficient. I like that it is Scottish. Reviewed on: 22nd April 2025

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