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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3199)

Excellent service, thanks

I am executor for my cousin who had a small saving with the Society. Loraine was excellent and helped me with what was needed - very good service. Reviewed on: 28th February 2025

Excellent customer service

Lorraine was very helpful and friendly. Reviewed on: 28th February 2025

Friendly, excellent service

Great friendly service everytime I come into the branch. I look forward to coming in again soon. Reviewed on: 28th February 2025

Friendly, efficient, human

Friendly, personal service. They remember who you are and smile and recall what business you generally do. Reviewed on: 28th February 2025

Efficient, professional, friendly

Opening a new account was totally stress free thanks to Lorraine. Reviewed on: 28th February 2025

A nice branch

My product makes it easy to manage my account and every time I visit the branch or phone up, the staff are very helpful. Reviewed on: 28th February 2025

In branch service review

It is nice to visit and see a friendly face. I feel very welcome here and there is a good selection of products. Reviewed on: 28th February 2025

Informed, friendly, polite

As a former accountant, I ask a lot of questions to ensure my accounts are in good hands. They field my questions with well though out answers and makes me trust the Society. Reviewed on: 28th February 2025

Local, personable, effective

Available in town - face-to-face. Reviewed on: 28th February 2025

Great Society to have

It is quite straightforward advise that was given, so I am quite happy to come back and open a savings account a receive further advice. Reviewed on: 28th February 2025

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