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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3209 reviews)

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4.90

Based on 3,209 reviews, last reviewed 14th Mar 2026

23% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Met Audrey today at the Galashiels branch. Met Audrey today at the Galashiels branch. So helpful with my queries. Could not gave has a better expetience. Reviewed on: 14th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3209)

Helpful and knowledgeable

It is lovely to speak to a real person who is very helpful and gives advice, and seems to have all the time needed to help. Reviewed on: 11th November 2024

Excellent financial institution

Always very efficient and a pleasure to deal with the Society. Reviewed on: 11th November 2024

Reasonable, prompt, nice

Sorry we don't have a branch nearer - 50 miles is a long was for older customers to visit. Also I would like a statement of assets sent often and whether ta had been paid on accounts, also interest made clearer. Reviewed on: 11th November 2024

Professional, friendly, sympathetic

Lovely, helpful, professional people and decent rates. I'd like an annual statement of my current savings with the maturing sates. More member only competitions too. Reviewed on: 11th November 2024

Regionally customer-oriented

Given plenty of time to make my choice. Information sent by post. Reviewed on: 11th November 2024

Treats customers well

Very helpful staff. Good interest rates for members. Reviewed on: 11th November 2024

All questions answered

During my account opening all my questions were answered well. Reviewed on: 11th November 2024

Friendly, efficient, thorough

We were dealt with very promptly and courteously today. Everything was explained well to us. Reviewed on: 11th November 2024

Professional, helpful, efficient

Professional and excellent service. Resolved my enquiry to my complete satisfaction. Reviewed on: 11th November 2024

Easy to access

Easy to deal with by phone and in branch. Relaxing atmosphere in branch. Reviewed on: 11th November 2024

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