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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3652 reviews)

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4.91

Based on 3,652 reviews, last reviewed 29th Jun 2026

38% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Inadvertently paid too much money into my regular sa... Inadvertently paid too much money into my regular savings account but Katie sorted it all quickly. Reviewed on: 29th June 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3652)

Friendly, Efficient and Thorough.

Kaite was very thorough and answered all my questions. I like that it's a Scottish building society on my doorstep. Reviewed on: 9th May 2025

Friendly, Professional, Courteous

Experience was excellent and manger were extremely professional and sorted out my accounts quickly. Reviewed on: 9th May 2025

Efficient, Caring , Humans

I always receive very good attention when I visit. I cant think of any improvements. Reviewed on: 9th May 2025

Elderly Friendly, Efficient, Enjoyable.

Staff are always friendly, professional, and efficient. They never rush me and take the time to explain things. Reviewed on: 9th May 2025

In branch service review

As always the customer service was excellent. Courteous, Helpful and good humoured. Reviewed on: 9th May 2025

Helpful Branch Available

Kate made everything straightforward and understandable. Having a branch is very important to us. Reviewed on: 9th May 2025

Straightforward, Friendly, Local

Easy to get through on the phone and always very helpful advice. Reviewed on: 9th May 2025

Friendly, Efficient, Local

I like the friendly, Knowledgeable and helpful staff an the face to face contact. Reasonable interest rates. Reviewed on: 9th May 2025

Friendly, Welcoming, Customer focused.

Every time I visit the branch I am welcomed they address me by my name and ask me how I am. The staff are very friendly, provide excellent customer care. Reviewed on: 9th May 2025

Customer Service Guaranteed

No Improvement necessary! From start to finish a very pleasant experience. Was really surprised how quickly and efficiently my request was performed. Was the best and easiest transaction I have ever experienced. I left like a much valued customer. Reviewed on: 9th May 2025

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