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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3985 reviews)

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4.91

Based on 3,984 reviews, last reviewed 22nd Aug 2026

32% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Katie McKnight was extremely helpful, in fact, witho... Katie McKnight was extremely helpful, in fact, without her help I don't think I would have been able to register for the new login system. Reviewed on: 22nd August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3985)

Pleasant, Helpful, Happy

Staff were welcoming and helpful, explained everything clearly. Reviewed on: 17th June 2025

Happy to help

We were very pleased with the staff especially the lady that seen to us. She explained everything as she was going along and we were able to understand her. It was a first class service. Reviewed on: 17th June 2025

Friendly, Helpful, Fair

I had to call twice about not getting a passbook sent out. This was time consuming and annoying. Reviewed on: 17th June 2025

Easy, Pleasant atmosphere

Very satisfied, Helpful staff, Pleasant environment in branch. Nicer experience thank banks, less stressful and easier for the customer. Reviewed on: 17th June 2025

Great, Friendly, Local

This has been a great experience staff very helpful. Reviewed on: 17th June 2025

In branch service review

I am a regular and always a good experience. Reviewed on: 17th June 2025

Easy, Polite, Knowledgeable.

Cara was very friendly and helpful the transaction was easy. Reviewed on: 17th June 2025

Friendly and Helpful

2 Staff helped me today and both great, very friendly and a great service. Reviewed on: 17th June 2025

Friendly, Efficient, Helpful.

Everyone was friendly and helpful. I had missed the deadline for a Transfer of account but a new one was set up very quickly. Reviewed on: 17th June 2025

Friendly, Helpful, Caring.

Staff was really nice and chatty. Looked at all my accounts and offered a review. Nice to be asked. Reviewed on: 17th June 2025

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