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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Mutual, Scottish, friendly

5
Local office, face-to-face transactions with a passbook, and a friendly service from staff. Reviewed on: 25th July 2025

Excellent, pleasant, efficient

5
Always a pleasure to visit the Glasgow branch. Good, pleasant service at all times. Reviewed on: 25th July 2025

Helpful, friendly, professional

5
Loraine was very helpful, friendly and professional. Upcoming events by the Society also sound of interest to me. Everytime I visit the branch I am treated like a customer and never rushed. Reviewed on: 25th July 2025

Very satisfactory (excellent)

5
Customer service was very good. Didn't find any fault. Very friendly advisor. Reviewed on: 25th July 2025

Professional, Scottish, local

5
Nice visit to Glasgow office, relaxed environment, was dealt with efficiently by Rachel. I took a seat whilst my transaction was ccarriied out and caught up with some news. Reviewed on: 25th July 2025

In branch service review

5
Very friendly and helpful. Always made to feel very welcome in branch. Reviewed on: 25th July 2025

In branch service review

5
Happy with my experience and how I was dealt with. Reviewed on: 25th July 2025

In branch service review

5
Feels good to be part/member of the oldest, independent society in Scotland. Reviewed on: 25th July 2025

Needed help with online login.

5
Needed help with online login. Very patient, clear and successful! Problem was some buttons not visible on an iPad. Subsequently found missing buttons were on small parts of the screen that scroll independently of the rest of the screen. Very happy with the help I received. Brian Webster, Reviewed on: 24th July 2025
Brian Webster's avatar
Brian Webster

In branch service review

5
Quick, friendly service. Good information. Efficient service. Good ISA interest rate. Reviewed on: 22nd July 2025

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