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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,631 reviews, last reviewed 23rd Jun 2026
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Spoke to Shirley McIntosh today... Spoke to Shirley McIntosh today and was very happy with the experience. Shirley knew what she was taking about and even though it was 4.50 she dealt ... Read more Reviewed on: 23rd June 2026
Kathleen M's avatar
Kathleen M

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3631)

Friendly, Helpful, Service

5
Lovel the face to face rather than online, always friendly staff. Reviewed on: 7th November 2025

In branch service review

5
The only thing I can think of that would be development of the online. Reviewed on: 7th November 2025

Quick and courteous correction of my error.

5
Opened new account and I made mistake in transaction. Messaged with explanation of error and corrected, without fuss, in 24 hours. Reviewed on: 4th November 2025
Alan D's avatar
Alan D

Spoke to Lorraine re query on opening a savings acco...

5
Spoke to Lorraine re query on opening a savings account, she talked me through final stages to open account & make deposit. All done in a very friendly, patient & professional way which I really appreciated. Thank you so much. Reviewed on: 3rd November 2025
Gillian B's avatar
Gillian B

In branch service review

5
The lost letter you sent me wasn't franked and you had to go to the sorting office to collect it. Reviewed on: 31st October 2025

Reliable, Professional, Caring.

5
I posted a bank transfer was dealt with efficiently and complete complimented by the teams communication skills. Reviewed on: 31st October 2025

Patient, Understanding, Friendly

5
Amy and De helped me organise my passbook so I could understand they card that I understood how many accounts I had and that I knew the balances. Very patient with me. Reviewed on: 31st October 2025

Great, helpful, service

5
Extremely helpful and friendly staff. Reviewed on: 31st October 2025

Good customer service.

5
Good customer service. Helpful staff. Reviewed on: 31st October 2025

Clean , Friendly, Reliable

5
Centrally located branch in Glasgow, friendly staff, clear answers to questions. Reviewed on: 31st October 2025

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