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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

4% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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Scottish Building Society Savings reviews (2249)

Saving made easy

Efficient service and attention to detail. Reviewed on: 10th July 2024

Friendly, approachable, fair

More privacy needed in branches as other customer can hear your conversation. Better interest rates would keep customers. Reviewed on: 10th July 2024

Friendly, high street

I was disappointed that I didn't get my new passbook straightaway. Reviewed on: 9th July 2024

Good customer focus

I like being able to see someone in a branch. Reviewed on: 9th July 2024

Friendly, mutual, efficient

The national Scottish mutual savings society. Reviewed on: 9th July 2024

Helpful, great

Over the years the staff at the Inverness branch have been consistently friendly and helpful. Reviewed on: 8th July 2024

Pleasant helpful staff

Staff at the Troon branch are very very helpful especially to elderly ladies such as myself. Reviewed on: 8th July 2024

Friendly and efficient

The branch is on the high street to access at any time. Reviewed on: 8th July 2024

Scottish, efficient, reliable

The prompt replies I receive when dealing with them is a plus. The dreadful recording when phoning is a minus. Reviewed on: 8th July 2024

Friendly, helpful, courteous

The relaxed and friendly atmosphere is great, but more branches would be helpful. Reviewed on: 8th July 2024

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