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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Faultless, easy, attentive

5
Staff in Edinburgh were very helpful and knowledgeable. Reviewed on: 22nd July 2025

In branch service review

5
Friendly, polite and helpful when in-branch. Edinburgh always helpful. Reviewed on: 22nd July 2025

Safe, friendly, efficient

5
Easy and efficient to deal with. Reviewed on: 22nd July 2025

Friendly and efficient

5
Staff were friendly and very helpful, and everything was explained well. Reviewed on: 22nd July 2025

In branch service review

5
I am very happy with the service as it is. Very helpful. Reviewed on: 22nd July 2025

The best one

5
Katie was extremely helpful and took me through everything in an excellent manner. I like the fact that the SBS is a stand-alone Society and that it is Scottish. I can't think of any improvements - it's pretty good as it is. Reviewed on: 22nd July 2025

Friendly, professional, mutual

5
Transaction was carried out efficiently and was very friendly and helpful with a few questions I had regarding my account. Pleasant experience at my local office as always. Reviewed on: 22nd July 2025

Friendly, informative, relaxing

5
Staff took time to explain all my options. She explained them very thoroughly and I was relaxed to continue investing and re-investing additional funds. Prior to my meeting I was considering removing my funds but the service I received changed my mind. Reviewed on: 22nd July 2025

Friendly, efficient and clear

5
Staff were very good and helpful. Reviewed on: 22nd July 2025

In branch service review

5
Really like the face-to-face service. Staff are very helpful. Reviewed on: 22nd July 2025

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