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Scottish Power: Boiler Cover reviews

Name: Boiler Cover
Rating: 2.06 (17 reviews)

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1.57

Based on 17 reviews, last reviewed 8th Sep 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

12%

18%

3 star

64%

Latest highest rating:

5

Scottish Power I've been with them for nearly 6 months and my energy bills are still affordable that speaks for itself given the price increases Reviewed on: 31st May 2023

Latest lowest rating:

1

No Customer Service available !!! When signing up to ScottishPower's boiler insurance, Scottish Power confirmed to me by email that I am insured. But when I wanted to claim, it turned ... Read more Reviewed on: 8th September 2024

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About this product

Are you trying to determine whether Scottish Power Boiler Cover offer good value for money? At Smart Money People, we collect reviews of Scottish Power Boiler Cover in order to help you make an informed decision. If you're an existing Scottish Power customer, please share your experience and let others know what you thought of their Boiler Cover.

Scottish Power Boiler Cover reviews (17)

Review of the Scottish Power, Boiler Cover:

Customer services hung up on me three times when cancelling policy

Appalling customer service. I have had a boiler service appt cancelled and moved.... then on the 2nd appt they called 45 minutes before the end of the 5-hr morning appt slot to say he was "off sick" and couldnt come out.... then on the 3rd appt it was a complete no-show, no calls, nothing. Phoned the main number to cancel poilcy and calls "dropped" when making the complaint. Really upset and angry as they've taken my money, cost me 2 half-days pay and now not bothering to provide customer service. Reviewed on: 25th April 2023

Happy

Great value for money an easy to talk to someone Reviewed on: 24th July 2020

Fairly priced cover

Had boiler cover for a few years now, reliable enough for repairs although yearly service has been hit and miss. Reviewed on: 29th December 2019

Abysmal ...

We took out boiler cover with Scottish Power a couple of years ago. When the boiler broke down, it took two visits and we were left with no heating/hot water after the second engineer left having "put it right". It took three days to get another engineer back who, at last, put the problem right. They obviously had no idea what they were doing (sub-contractors) and left us in a right mess for days. Highly unprofessional and a total rip-off. Reviewed on: 4th April 2018

Utterly shameful company

My parents are both elderly. My mother disabled. The company has had 4 engineers visit their boiler to fit 4 different parts and still they have had no heat for 4 days in the coldest weather in years. They will now end up being off heating for a week as it is the weekend, Their support and advice has been appalling. Do not use this outfit - Reviewed on: 9th December 2017

Hopeless

We had a quiet three years with scottish power, but when the time came to leave them, it has taken more than three months to get the credit which is still to this day on our account. it's not a huge amount of money, but we've been fobbed off on multiple occasions that the credit will be paid "in the next 5 days". 3 months and £££ on phone calls, and still waiting.... would never touch them again for this reason Reviewed on: 10th October 2016