Shawbrook Bank reviews

Shawbrook Bank reviews
Review summary
People rate this company as Excellent based on 1,817 product reviews
Latest positive rating
Latest negative rating
Denied my money on maturity
service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Maturity on the savings... service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Maturity on the savings account arrived and I was not able to get my money out of them. Scandalous treatment. They kept fudging the issue, avoiding any assistance to me and making a mountain out of a molehill. they just wanted me to phone them which I am unable to do, on which is after all an online account that should be operated solely online. Today no progress has been made I still do not have my money! To repeat, unbelievably arrogant bad service Read more Read less
About Shawbrook Bank
Shawbrook is a bank popular with real-estate professionals, SMEs and consumers. It provides a wide range of products and services, including savings accounts, personal loans, business financing, and property financing such as mortgages. Shawbrook claims to offer a straightforward, no-nonsense alternative to high street banks, combining traditional banking values with a modern approach.
Find out if existing customers agree by reading the Shawbrook bank reviews on Smart Money People, left by genuine customers.
If you’re considering switching to Shawbrook, read our Shawbrook bank reviews first for valuable insight into what you can expect. Find out how easy others found it to open an account, or about their experience with the customer service team. And most importantly, whether they would recommend Shawbrook.
Have you ever been a Shawbrook customer? Why not leave an honest Shawbrook bank review today. Why did you choose them and are you happy you did? Maybe you were impressed with their knowledge on buy to let mortgages? Or perhaps you were able to take out a home improvement loan at a great rate? Whatever your experience, share it with our Smart Money People community. Together, we can help people like you make better financial decisions.
Is Shawbrook Bank covered by FSCS?
Because Shawbrook is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA), eligible deposits are protected by the FSCS up to £85,000. Any deposits above this figure won’t be covered. It’s also important to remember that the limit applies per authorised firm. So, if you had two separate accounts with Shawbrook, you’d only be protected for up to £85,000 in total across both accounts.
How secure is Shawbrook Bank?
Shawbrook was established in 2011, and is trusted by over 425,000 customers. It is authorised by the PRA and regulated by the FCA so you can be confident your money is safe. However, as with any financial service provider, it makes sense to be vigilant for fraudulent impersonations.
How do I contact Shawbrook bank?
Shawbrook aims to answer common customer questions on its site, but you can also get in touch directly. Find the right contact department for your query here: https://www.shawbrook.co.uk/direct/contact-us/
Which bank owns Shawbrook bank?
In 2017, a consortium led by BC Partners and Pollen Street Capital acquired Shawbrook Group plc.
Does Shawbrook bank have an app?
Unlike a lot of other banks, Shawbrook doesn’t have a banking app, however it does have an online savings portal. This allows you to manage your account directly.
In addition, Shawbrook is an investor in the Wagestream app, where it partners with employers to allow workers to withdraw a proportion of money ahead of their month-end pay check.
Shawbrook Bank at a glance
Reviews for Shawbrook Bank
Showing 11 of 1817 company reviews • Last reviewed within 7 days
Excellent interest rates.
Excellent interest rates. Excellent customer service
Easy to set up online Savings accounts (Cash ISA)...
Easy to set up online Savings accounts (Cash ISA) providing a choice of monthly or annual interest with competitive rates and next working day access... Easy to set up online Savings accounts (Cash ISA) providing a choice of monthly or annual interest with competitive rates and next working day access to your money. I liked the new look website which is very clear and easy to understand. Read more Read less
Products from Shawbrook Bank
Showing all products offered by Shawbrook Bank
Savings
by Shawbrook BankShawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews...
Savings
by Shawbrook BankShawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews...
Loans
by Shawbrook BankShawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched...
Loans
by Shawbrook BankShawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched...
Mortgages
by Shawbrook BankShawbrook offers a range of financial services, as well as mortgage deals to suit professional landlords and the investor community. This includes buy-to-let mortgages and commercial investment mortgages. Be confident...
Mortgages
by Shawbrook BankShawbrook offers a range of financial services, as well as mortgage deals to suit professional landlords and the investor community. This includes buy-to-let mortgages and commercial investment mortgages. Be confident...
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