Voting in the Insurance Choice Awards 2020 is open!VOTE NOW

Shawbrook Bank Reviews

Ratings based on 673 reviews Last review 5 days ago
4.90 / 5Amazing overall rating

Shawbrook Bank, founded in 2011, claims to offer its customers a straightforward, no-nonsense alternative to high street banks, combining traditional banking values with a modern approach. Smart Money People is the place for Shawbrook Bank reviews....

Read Full Description

Shawbrook Bank, founded in 2011, claims to offer its customers a straightforward, no-nonsense alternative to high street banks, combining traditional banking values with a modern approach. Smart Money People is the place for Shawbrook Bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

5 623
4 41
3 4
2 0
1 4

Your Shawbrook Bank Reviews (673)

Write a review
1st July 2020

Toxic Company

It is the 01st July, and I am sitting here totally demoralised and distressed, after a further telephone engagement with Shawbrook Bank. They owe me £2,987.18, which I mistakenly overpaid when repaying a loan in April 2020. It is profoundly astounding ...

Read more

It is the 01st July, and I am sitting here totally demoralised and distressed, after a further telephone engagement with Shawbrook Bank. They owe me £2,987.18, which I mistakenly overpaid when repaying a loan in April 2020. It is profoundly astounding how dismissive, arrogant and condescending the inexperienced and junior customer service staff act out. I have been promised the refund, but it never materialises, and they refuse to put customers through to the complaints dept. They have now also tried to fob me off, by saying that they have sold my account to a third party company (who I have never heard of before now), even though I paid the funds directly to Shawbrook, even though Shawbrook admitted that my account was not part of the sale, and was prior to the sale anyway. It is truly mind blowing. I have now had to put the complain to the Financial Ombudsman. Seriously, whatever you do, DO NOT transact with Shawbrook Bank, they will treat you with total contempt.

Write a review
12th March 2019

Worst ever

Went with them when I got my new doors and windows in 2 years of paying 350.00a month I’ve paid over 3.000 in interest and very little to my loan I’ve had to end up getting a bank loan to get rid of this company tryed on numerous occasions to speak to ...

Read more

Went with them when I got my new doors and windows in 2 years of paying 350.00a month I’ve paid over 3.000 in interest and very little to my loan I’ve had to end up getting a bank loan to get rid of this company tryed on numerous occasions to speak to someone, not interested one little bit ended up sick with worry over this AVOID this company they are rude and shoul be classed as loan sharks