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Shawbrook Bank: Loans reviews

4.79
Based on 693 reviews, last reviewed 21st Mar 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

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Shawbrook Bank Loans reviews (693)

good loan

5
got a loan and easy to apply and go.through the process nice and easy Reviewed on: 6th February 2019

best ever

5
Best lender ever. Quick decision and professional service. well done! Reviewed on: 6th February 2019

Get what is offered

5
I have had loans from banks/building societies that advertise a certain rate..... Of course I qualified for a loan, but at time of signature the % rate has changed "due to circumstance" and of course it went higher. However Shawbrook advertised what I got and for that I respect them as an institution. Thank you Shawbrook and shame on the others that wont see me again. Reviewed on: 6th February 2019

Best service and loan provider

5
Professional and understanding attitude of the company will win them a lot in the future. Reviewed on: 6th February 2019

No messing

5
Straightforward process for small loan. Welcome lack of bureaucracy. Would use again. Reviewed on: 6th February 2019

Shawbrook Bank

5
Extremely easy to understand customer journey from start to finish, all aspects of the agreement were outlined clearly and the transaction was done very in the matter of a couple of days from start to finish. Brilliant 5* Reviewed on: 6th February 2019

First Class Service

5
Very friendly service . Always they for you if you have a question. Reviewed on: 6th February 2019

Nice and easy process

5
Treated with respect and courtesy the application was simple to follow and completed in a timely manner. Reviewed on: 6th February 2019

Really great company

4
Had no problem getting a loan on behalf of my son. The customer service are really helpful, polite and easy to talk to. Reviewed on: 6th February 2019

Competitive product/rate and excellent customer service

4
The application process was very easy with a quick decision and transfer of funds. Much quicker than my high street bank. Reviewed on: 6th February 2019

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