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Shawbrook Bank: Loans reviews

4.80
Based on 693 reviews, last reviewed 21st Mar 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (693)

good loan

5
got a loan and easy to apply and go.through the process nice and easy Reviewed on: 6th February 2019

best ever

5
Best lender ever. Quick decision and professional service. well done! Reviewed on: 6th February 2019

Get what is offered

5
I have had loans from banks/building societies that advertise a certain rate..... Of course I qualified for a loan, but at time of signature the % rate has changed "due to circumstance" and of course it went higher. However Shawbrook advertised what I got and for that I respect them as an institution. Thank you Shawbrook and shame on the others that wont see me again. Reviewed on: 6th February 2019

Best service and loan provider

5
Professional and understanding attitude of the company will win them a lot in the future. Reviewed on: 6th February 2019

No messing

5
Straightforward process for small loan. Welcome lack of bureaucracy. Would use again. Reviewed on: 6th February 2019

Shawbrook Bank

5
Extremely easy to understand customer journey from start to finish, all aspects of the agreement were outlined clearly and the transaction was done very in the matter of a couple of days from start to finish. Brilliant 5* Reviewed on: 6th February 2019

First Class Service

5
Very friendly service . Always they for you if you have a question. Reviewed on: 6th February 2019

Nice and easy process

5
Treated with respect and courtesy the application was simple to follow and completed in a timely manner. Reviewed on: 6th February 2019

Really great company

4
Had no problem getting a loan on behalf of my son. The customer service are really helpful, polite and easy to talk to. Reviewed on: 6th February 2019

Competitive product/rate and excellent customer service

4
The application process was very easy with a quick decision and transfer of funds. Much quicker than my high street bank. Reviewed on: 6th February 2019

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