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Shawbrook Bank: Loans reviews

4.77
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Easy

5
So easy to deal with. Decisions made seamlessly. Reviewed on: 5th February 2019

The best!

5
Shawbrook helped me no end with a consolidation loan, when I had nowhere left to go, Shawbrook said yes and with little fuss we arranged a good loan with great Apr and it helped me sort out my finances. Couldn't recommend them highly enough, not intrusive, no fuss, great deal. Thanks Shawbrook. Reviewed on: 5th February 2019

Very easy to deal with.

5
Very good customer service. Easy to use system and polite friendly staff. Reviewed on: 5th February 2019

Best lender

5
Quick efficient friendly fast payment no hassle thank you Reviewed on: 5th February 2019

Personal loan

5
Shawbrook were very efficient, communication was excellent and the loan was on my bank very quickly after submitting my application. Reviewed on: 5th February 2019

Easy

5
Great customer service and ease of applying Reviewed on: 5th February 2019

Quick, easy and friendly staff!

5
From an easy application to a quick answer! Money was in our bank the following day! Reviewed on: 5th February 2019

Trustworthy loan

5
Straight forward application form the money didn't take long to arrive in my account once accepted no hidden fees Reviewed on: 5th February 2019

Accessible and Straightforward

5
Understand customer's needs and response promptly Reviewed on: 5th February 2019

Very smooth efficient service

5
Very efficient helpful friendly staff Reviewed on: 5th February 2019

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