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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Finally! a bank that judges fairly.

I have been turned down for credit to consolidate my debt for over 5 years. Having got into financial difficulty in 2014 due to unforeseen circumstances no one would touch me and this I understand it got to a point where I couldn’t even afford food. But with hard work and time I pulled myself out the gutter and now earn 50k a year but still the banks wouldn’t help me with a loan unless it was around 49.9% apr, even though I haven’t defaulted since 2014 which I just could not understand. Then I found Shawbrook bank, they offered me a loan of 10k over 5 years at 9%apr I was over the moon and they made it so quick and easy. I’ve now consolidated all my debts and also save over £1000 a month as a result. I have never been financially in a better position and it’s all thanks to Shawbrook, Amazingly they gave me my 1st sleepless night in 5 years. I cannot thank them enough. Reviewed on: 5th February 2019

Excellant

Very quick service,excellant customer services,very proffesional polite but friendly staff Reviewed on: 5th February 2019

helpful, straight Forward, No Hassle

Applied for a loan online. Easy to apply with a quick answer and illustration of payment terms etc. Money in bank very quickly. Great service Reviewed on: 5th February 2019

No fuss help

Fast response, easy to apply, very reasonable rates, helpful staff, paperwork easy to read and understand. Reviewed on: 5th February 2019

Soft spoken service

From applying on line which was very easy and even easier to fill in,to the quick,polite and soft spoken confirmation call from the Shawbrook team. It was quick practically next day transfer. Brilliant service. Brilliant setup procedure. Reviewed on: 5th February 2019

Happy

Very easy to set up. Communication are good via email Reviewed on: 5th February 2019

Excellent Customer Service

A Very Easy Process , Very Efficient & Fast Processing, Couldn't have been Easier! Reviewed on: 5th February 2019

Hassle free personal loan

Straightforward application, swift processing and very easy to amend direct debit date. Best loan application experience Reviewed on: 5th February 2019

Excellent service

Speaking with them they were more than happy to help Reviewed on: 5th February 2019

Great service!

Quick, direct process with no fuss. Very professional service and funds were in my account within no time at all. Would highly recommend shawbrook bank. Reviewed on: 5th February 2019

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