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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Best cosolidating loan

We were looking to consolidate our credit card debts and overdraft. After speaking with our bank who were offering a good rate, we shopped around and Shawbrook were far more competitive . The staff were professional and friendly showing patience while we discussed what amount best suited our circumstances. We were very pleased with the result. Reviewed on: 5th February 2019

Fantastic

The whole process was easy. I couldn't fault them everything was explained to me and simple Reviewed on: 5th February 2019

Fast professional service.

Staright foward and easy to use loan service with fantastic customer service. Reviewed on: 5th February 2019

Good

Easy process, well handled. No drama. Reviewed on: 5th February 2019

Great Loan provider

Website and services are excellent and easy to access friendly staff and quick response to questions and descions Would highly recommend A class loan priovider Reviewed on: 5th February 2019

Simple, easy, fair rates based on personal circumstances

What separates this bank from others is I have never felt judged by anyone who works for shawbrook. Dependant on people's needs you are treated as an adult. Everyone strives for perfection in everything and high street banks only see a perfect credit file as an applicable borrower when in reality this is a small percentage of society. Shawbrook address this and have helped me grow my business with a personal loan and I thank them unconditionally. Reviewed on: 5th February 2019

Helpful

To be honest never heard of company before so a little dubious but cannot fault them in any way Reviewed on: 5th February 2019

Spot on

The loan i got was quick simple was no issues all good for me Reviewed on: 5th February 2019

Easy and quick service

Quick decision and easy online service. Would happily use again. Very like too. Reviewed on: 5th February 2019

fast and easy

Applied for a small personal loan online and it was in my bank account within 4 days, super quick and super easy. Got recommended by my Dad as he had the same experience when he got his personal loan. Reviewed on: 5th February 2019

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