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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (694 reviews)

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4.77

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Have recommended already so easy to use

Getting a loan has been so easy using shawbrook I could not believe I could be like that easy!! Would highly recommend Reviewed on: 5th February 2019

Fast, fair and efficient service

Great experience all round. Got the loan I wanted at a good rate, paid out quickly and all dealt with electronically with no fuss! Reviewed on: 5th February 2019

Easy and reasonable

I’ve used two companies that have Shawbrook as their chosen lender, and as a result we chose them for our big loan for home improvements. Reviewed on: 5th February 2019

Simple, professional and helpful.

Very simple process but you are kept informed through it all. Quick and efficient, all they advertise they can and do deliver - a rarity in today’s society Reviewed on: 5th February 2019

Amazing company

Great service , keep in contact highly recommend Reviewed on: 5th February 2019

Friendly, helpful

I would recommend shawbrooks the service provided was of a high standard and all questions we had were answered. Happy with service. Reviewed on: 5th February 2019

Excellent bank

Bank was simple and fast to deal with, would recommend every time Reviewed on: 5th February 2019

Top Quality customer service

Organised personal loan through shawbrook, very fast, very simple, excellent customer service both prior and after loan set up... Reviewed on: 5th February 2019

Great Loan Provider

The loan process was quick and easy and shawbrook were on hand to help with anything I needed. Reviewed on: 5th February 2019

Easy to use online excellent customer service and better interest rate than high street banks

Pleasant experience using this bank. Never heard of them but proved to be very competitive against high street banks. Found them through my clearscore app. Great customer service. Cannot fault them at all Reviewed on: 5th February 2019

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