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Shawbrook Bank: Loans reviews

4.77
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Pleasure to deal with

5
Since first contacting Shawbrook the whole experience has been fantastic. Great customer service, I have already recommended to friends and family Reviewed on: 5th February 2019

Fast and efficient

5
I got what I needed and it was fast and easy for me even though im self employed the understood I could afford the repayments Reviewed on: 5th February 2019

Excellent bank

5
Very helpful and friendly bank and would recommend to anyone Reviewed on: 5th February 2019

My loan

4
Friendly and professional.... l was taken through the whole loan process without a glitch.. I would use them again Reviewed on: 5th February 2019

Never had to get in touch with them because everything has run perfectly.

5
Had a loan and they have given me the confidence to arrange my finances. Reviewed on: 5th February 2019

Shawbrook bank a pleasure

5
Shawbrook bank made applying for a loan a doddle. Well done and keep it up. Reviewed on: 5th February 2019

Excellent service and support

5
Me and my partner took out a loan with shawbrook around 18 months ago to help with furnishing our home, process was quick and easy to apply and be approved. Even recently when struggling with finances and missing payments they offered excellent support and understanding to reduce pressure while I get issues sorted Reviewed on: 5th February 2019

Ease of use

5
Very easy to use website - friendly staff, and good rates - what more could you ask for? Reviewed on: 5th February 2019

Quick and easy service

5
Friendly staff , clear information, process was quick and easy Reviewed on: 5th February 2019

New Loan taken out

5
Very easy and helpful service. Quick responses and simple paperwork Reviewed on: 5th February 2019

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