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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Shawbrook’s clear and straightforward with good rates.

5
Shawbrook has a very clear and straightforward website to navigate, making it quick to view or action an account. correspondence has always been swift. And it consistently has good savings rates. I’ve used Shawbrooks for a few years now. Reviewed on: 26th February 2024

Competitive savings interest rates

5
Shawbrook is offers competitive savings interest rates and is quick to respond to changing financial market conditions Reviewed on: 26th February 2024

I have invested with Shawbrook for around 10 years a...

5
I have invested with Shawbrook for around 10 years and have always had excellent service Reviewed on: 26th February 2024

Straight forward and clear communication

5
Straight forward in opening an account online. Clear communication and helpful telephone staff. Would definitely recommend. A competitive rate. Reviewed on: 26th February 2024

Easy to use and informative

5
The website is easy to use and customer services have been very helpful and informative. Reviewed on: 26th February 2024

Excellent rate for savings and easy to access.

5
Excellent rate for savings and easy to access. Able to see clearly interest rates. Reviewed on: 26th February 2024

Set up and easy access savings account , quick and e...

5
Set up and easy access savings account , quick and easy to do Reviewed on: 26th February 2024

Perfect way to do business easy to deal with

5
Perfect way to do business easy to deal with Reviewed on: 26th February 2024

I am very happy to a high interest cash isa with Sha...

5
I am very happy to a high interest cash isa with Shawbrook Bank Reviewed on: 26th February 2024

Excellent interest rates and excellent service

5
Began saving with Shawbrook initially because I was looking for a good interest rate. I soon found that their website was easy to navigate and felt secure. When I have needed to speak with someone I was answered straight away in a friendly and very efficient manner. I wouldn’t hesitate in recommending Shawbrook. Reviewed on: 26th February 2024

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