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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy Access Account

Offered the best easy access rate with monthly interest added for a joint account. Emails advise of any changes to interest rate plus advice when this is going to be reduced Reviewed on: 26th February 2024

Excellent and courteous service

Shawbrook answers the phone quickly and I have always been able to speak to a person immediately. My questions have been answered quickly and politely. It has been easy to set up and close accounts, and to transfer funds. I have found them satisfactory in every way. Reviewed on: 26th February 2024

Easy and quick set up.

Easy and quick set up. Good saving rate. Good information and website available. Reviewed on: 26th February 2024

Excellent rates & service

Excellent rates & service over several years have made Shawbrook a first call for my savings. Reviewed on: 26th February 2024

Easy log in, good products.

Easy log in, good products. Nice web page. Reviewed on: 26th February 2024

Kept informed throughout

Very easy to open account, kept informed both throughout the opening process, and subsequent stages Reviewed on: 26th February 2024

Very smooth and straight-forward.

Very smooth and straight-forward. Reliable and trutworthy. No negative issues. All very quick. Reviewed on: 26th February 2024

I thought that the whole experience of setting up my...

I thought that the whole experience of setting up my savings account was very easy with excellent communication throughout. I would thoroughly recommend Shawbrook bank to anyone who I know especially for financial confidence Reviewed on: 26th February 2024

Competitive Interest Rates

I have been saving with Shawbrook for about 5 years now and I have always found their interest rates very competitive Reviewed on: 26th February 2024

I'm delighted to bank with Shawbrook

I began saving with Shawbrook last year when I noticed Martin Lewis recommended them. I have watched my savings grow and am delighted with the results. Aside from this they give helpful hints and tips on the banking platform which guide you in the best direction to ensure you get most from your account. I found the platform easy to navigate and have recommended Shawbrook to several friends who all seem to have the same opinion. Reviewed on: 26th February 2024

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