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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.86
Based on 1,775 reviews, last reviewed 28th Apr 2025
62% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025
Michael B's avatar
Michael B

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
elisa 's avatar
elisa
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Shawbrook Bank Savings reviews (1775)

Invest with Shawbrook

5
Have saved with Shawbrook the last couple of years. Have found the rates offered favourable. Online banking easy to navigate. Would rate highly. Plus, it is a British Bank! Reviewed on: 26th February 2024
Sally A's avatar
Sally A

Competitive fixed savings rates

5
Competitive fixed savings rates with monthly interest option. Easy to open account through user friendly website. Reviewed on: 26th February 2024
Kate D's avatar
Kate D

No complaints!

5
No complaints! Easy to deal with on line. Quick service. Reviewed on: 26th February 2024
John T's avatar
John T

Easy access

5
Easy to open savings account, easy to manage online and Easy access for withdrawals. Reviewed on: 26th February 2024
Vivienne 's avatar
Vivienne

Excellent customer service.

5
Excellent customer service. Kind, prompt and human. Reviewed on: 26th February 2024
James's avatar
James

Answered telephone promptly and sorted my queries.

5
Answered telephone promptly and sorted my queries. Competitive interest rate for easy access savings accounts. Communicated interest rate changes immediately by text message. Their web site good. Reviewed on: 26th February 2024
John C's avatar
John C

Easy Access Account

5
Offered the best easy access rate with monthly interest added for a joint account. Emails advise of any changes to interest rate plus advice when this is going to be reduced Reviewed on: 26th February 2024
1save's avatar
1save

Excellent and courteous service

5
Shawbrook answers the phone quickly and I have always been able to speak to a person immediately. My questions have been answered quickly and politely. It has been easy to set up and close accounts, and to transfer funds. I have found them satisfactory in every way. Reviewed on: 26th February 2024
Suzanna C's avatar
Suzanna C

Easy and quick set up.

5
Easy and quick set up. Good saving rate. Good information and website available. Reviewed on: 26th February 2024
Cas P's avatar
Cas P

Excellent rates & service

5
Excellent rates & service over several years have made Shawbrook a first call for my savings. Reviewed on: 26th February 2024
Christopher P's avatar
Christopher P

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