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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.86

Based on 1,776 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Tops for savings

Website is easy to use and follow. Also savings rates are usually second to none. On the odd occasion I have had to phone the problem has been resolved almost immediately. Reviewed on: 26th February 2024

Invest with Shawbrook

Have saved with Shawbrook the last couple of years. Have found the rates offered favourable. Online banking easy to navigate. Would rate highly. Plus, it is a British Bank! Reviewed on: 26th February 2024

Competitive fixed savings rates

Competitive fixed savings rates with monthly interest option. Easy to open account through user friendly website. Reviewed on: 26th February 2024

No complaints!

No complaints! Easy to deal with on line. Quick service. Reviewed on: 26th February 2024

Easy access

Easy to open savings account, easy to manage online and Easy access for withdrawals. Reviewed on: 26th February 2024

Excellent customer service.

Excellent customer service. Kind, prompt and human. Reviewed on: 26th February 2024

Answered telephone promptly and sorted my queries.

Answered telephone promptly and sorted my queries. Competitive interest rate for easy access savings accounts. Communicated interest rate changes immediately by text message. Their web site good. Reviewed on: 26th February 2024

Easy Access Account

Offered the best easy access rate with monthly interest added for a joint account. Emails advise of any changes to interest rate plus advice when this is going to be reduced Reviewed on: 26th February 2024

Excellent and courteous service

Shawbrook answers the phone quickly and I have always been able to speak to a person immediately. My questions have been answered quickly and politely. It has been easy to set up and close accounts, and to transfer funds. I have found them satisfactory in every way. Reviewed on: 26th February 2024

Easy and quick set up.

Easy and quick set up. Good saving rate. Good information and website available. Reviewed on: 26th February 2024

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