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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Shawbrook Bank treatment of loyal customers

Shawbrook Bank advertsing a a new Bonus Easy Access Savings Account Issue 2 4.31% AER (variable) for the first 12 months – includes a 2.31% AER fixed bonus For new customers only So this is for NEW CUSTOMERS ONLY. Existing customers new Easy Access accounts are 3.3% interest. SO IS THIS SHAWBROOK BANKS WAY OF TREATING AND REWARDING LOYAL EXISTING CUSTOMERS? Reviewed on: 19th October 2025

I would like to transfer an existing isa into the sh...

I would like to transfer an existing isa into the shawbrook 1 year fixed rate account, you would think it was straight forward? , not with shawbrook, going fine until reached 32% and it asked me my title ,that's where it failed it does not allow you to select from the pre loaded list,tried over 15 times, and even asked my wife to try , to no avail, and without completing all the fields it doesn't allow you to proceed, that tells me if they can't get the bacis right, there not for me , Reviewed on: 26th August 2025

It was incredibly straightforward to open up an ISA...

It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

So easy to deal with

For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Fantastic bank.

Fantastic bank. Super efficient, friendly and easy to use. Very good. Reviewed on: 25th April 2025

So simple to set up and use , great rates

So simple to set up and use , great rates Reviewed on: 25th April 2025

Excellent online savings experience

I have invested with Shawbrook for over five years, they were my first experience of an online investment company (without physical counter service). I have found their website easy to use, and when I have needed to communicate with them, both online and by phone, their responses have been prompt, professional, and knowledgable. Shawbrook consistently offer competetive rates over a range of savings products, and I frequently choose them for my new cash ISA accounts, and for re-investing when the term ends. Reviewed on: 24th April 2025

Service provided by Shawbrook

Generally very good, the rate offered for a 1 year Fixed Rate ISA is very competitive. Reviewed on: 21st April 2025

Johns savings.

All information I have needed, I have found on my online account. Reviewed on: 20th April 2025

Great Bank with a savings account to suit all

I have been with Shawbrook for years and they always have the perfect account for me. I have never had any problems. Reviewed on: 20th April 2025

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