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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1775 reviews)

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4.86

Based on 1,775 reviews, last reviewed 28th Apr 2025

62% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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Shawbrook Bank Savings reviews (1775)

Excellent Experience

Incredibly easy sign up, great access online or from the app, a safe and straight forward banking experience. Reviewed on: 26th February 2024

Easy to save, process quick and easy to understand

Easy to save, process quick and easy to understand Reviewed on: 26th February 2024

Great service

Easy to use and always helpful good communications and competitive rates website secure and clear instructions and information when you ring you also get helpful knowledgable staff nothing is too much trouble Reviewed on: 26th February 2024

Great rates for ISA

Great rates for ISA, compared rates and these are excellent, great website. Reviewed on: 26th February 2024

Very easy to open fixed ISA saving account with a go...

Very easy to open fixed ISA saving account with a good savings rate 5.1% The app is easy to use Reviewed on: 26th February 2024

Trustworthy & Reputable

Quick responses to queries & website is user friendly. Reviewed on: 26th February 2024

No problems.

Never had any problems easy to open accounts.easy to transfer money back into current account. Reviewed on: 26th February 2024

Easy to open Account.

Easy to open Account. Called customer services and call was answered and dealt with promptly. Competitive interest rates. Reviewed on: 26th February 2024

Very happy customer

I’ve taken out several savings accounts and very happy with the service Reviewed on: 26th February 2024

Tops for savings

Website is easy to use and follow. Also savings rates are usually second to none. On the odd occasion I have had to phone the problem has been resolved almost immediately. Reviewed on: 26th February 2024

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