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Shawbrook Bank: Savings reviews

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4.86
Based on 1,775 reviews, last reviewed 28th Apr 2025
62% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025
Michael B's avatar
Michael B

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
elisa 's avatar
elisa
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Shawbrook Bank Savings reviews (1775)

Good listeners and helpful suggestions

5
Good listeners and helpful suggestions Reviewed on: 26th February 2024
Kefin Wakefield's avatar
Kefin Wakefield

GREAT FOR SAVERS

5
Wanted to open an online ISA and was surprised at how straightforward it was with Shawbrook Bank and the interest rate was the best I could find. Reviewed on: 26th February 2024
Andrew Stuthridge's avatar
Andrew Stuthridge

I have been a customer of Shawbrook Bank (Savings) s...

5
I have been a customer of Shawbrook Bank (Savings) since February 2019 and have been very happy with their service ever since - just leaving my account to benefit from interest added every year. Reviewed on: 26th February 2024
Mrs Beryl Shammon's avatar
Mrs Beryl Shammon

ISA fixed rate and cash

5
Easy to invest and good rates with easy access to information Reviewed on: 26th February 2024
Jill 's avatar
Jill

Easy peasy, lemon squeezy

5
Easy peasy, lemon squeezy, with competitive interest rates. Never had any difficulty Reviewed on: 26th February 2024
O O's avatar
O O

Savings for the future

5
Helpful telephone contact to sort minor issue. Reviewed on: 26th February 2024
Geoffrey H's avatar
Geoffrey H

Easy to setup. Good return.

5
Easy to use website. Great Interest rate. Reviewed on: 26th February 2024
Normform's avatar
Normform

Staff ,when I have spoken to them have always been v...

5
Staff ,when I have spoken to them have always been very understanding and helpful with my questions. Reviewed on: 26th February 2024
Mr K Brown 's avatar
Mr K Brown

Secure easy to navigate on-line site.

5
Secure easy to navigate on-line site. Very good interest rates. Dynamic in updating interest rates ahead of market. Reviewed on: 26th February 2024
John Byrom's avatar
John Byrom

good rates

5
good rates and excellent customer service Reviewed on: 26th February 2024
Gina Tait's avatar
Gina Tait

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