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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Their interest rates are very competitive and any ti...

Their interest rates are very competitive and any time I have had a query they have answered very quickly and helpfully. Their internet banking is very easy to use and has good security. Reviewed on: 26th February 2024

Best online bank I’ve ever used.

Excellent website. Easy to navigate. Application process very simple and straightforward. Very competitive interest rates and a good variety of different products to choose from. Reviewed on: 26th February 2024

ISA arrangements

Easy and hassle free when sorting ISA Reviewed on: 26th February 2024

Good company

Each time I have contacted them, it has been a simple and straightforward process. Reviewed on: 26th February 2024

Good listeners and helpful suggestions

Good listeners and helpful suggestions Reviewed on: 26th February 2024

GREAT FOR SAVERS

Wanted to open an online ISA and was surprised at how straightforward it was with Shawbrook Bank and the interest rate was the best I could find. Reviewed on: 26th February 2024

I have been a customer of Shawbrook Bank (Savings) s...

I have been a customer of Shawbrook Bank (Savings) since February 2019 and have been very happy with their service ever since - just leaving my account to benefit from interest added every year. Reviewed on: 26th February 2024

ISA fixed rate and cash

Easy to invest and good rates with easy access to information Reviewed on: 26th February 2024

Easy peasy, lemon squeezy

Easy peasy, lemon squeezy, with competitive interest rates. Never had any difficulty Reviewed on: 26th February 2024

Savings for the future

Helpful telephone contact to sort minor issue. Reviewed on: 26th February 2024

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