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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Savings review

Interest on savings have been very competitive and service is excellent however the only issue I have is that transfers take place the next working day after request when most others can make transfers the same day, even at weekends. Come on Shawbrook catch up on the technology. Reviewed on: 26th February 2024

Monthly interest option unlike some other banks

Monthly interest option unlike some other banks Reviewed on: 26th February 2024

Great Account Great Bank

Very straightforward to set up an account and transfer savings into and out of account. Plenty of information and advice on moving funds to other accounts where interest rates may be higher Reviewed on: 26th February 2024

I haven’t withdrawn anything yet, so can’t answer on...

I haven’t withdrawn anything yet, so can’t answer on this. But they were really easy to set up online, easy to access accounts online and everything is well laid out and clear. Reviewed on: 26th February 2024

Was recommended - liked what I saw.

Was recommended - liked what I saw. Chose it, and found the whole process straightforward and user-friendly. Reviewed on: 26th February 2024

Great rate of interest and easy access

I did research before I saved with them. I needed a bank with easy access to monies and a good rate of interest for funds: that I was going to utilise. Good customer service on the occasion I needed to call. Reviewed on: 26th February 2024

Very Good Service

I have always received very good service when setting up savings accounts with Shawbrook. Reviewed on: 26th February 2024

Been with Shawbrook for many years now.

Been with Shawbrook for many years now. Good to know that you always get the top interest rate without putting your savings at risk. There fixed rate account is the one if not the best on the market ,with a well known and trusted Bank. Reviewed on: 26th February 2024

D.J.Godfrey

I am a recent customer and I pleased with the overall Service and interest rates. Reviewed on: 26th February 2024

Competitive interest rates and speedy response to me...

Competitive interest rates and speedy response to messages. Reviewed on: 26th February 2024

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