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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1775 reviews)

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4.86

Based on 1,775 reviews, last reviewed 28th Apr 2025

83% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So easy to deal with For an online bank, they're so easy to deal with Reviewed on: 28th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1775)

Good Service ...

Have online services and I’ve had very good customer experience and service. All issues attended to promptly with respect. Reviewed on: 26th February 2024

Great service.

Great service. Easy service good rates Reviewed on: 26th February 2024

Good Rates - Knowledgeable staff and always answers...

Good Rates - Knowledgeable staff and always answers the phone. Reviewed on: 26th February 2024

Great ISA experience

Took out a new ISA and transferred an existing one too. Great rates and very easy site to use. The customer service team were great too ! Reviewed on: 26th February 2024

Savings account set up was easy

It was very easy to set up a savings account and the rates were very competitive Reviewed on: 26th February 2024

Good saving rates and easy to set up.

Good saving rates and easy to set up. Reviewed on: 26th February 2024

I am very happy with Shawbrook and have found them t...

I am very happy with Shawbrook and have found them to be very quick to increase interest rates when the market allows. Very easy to contact if necessary and good customer service. It's also easy to deposit and withdraw. Reviewed on: 26th February 2024

Excellent customer service & great products at compe...

Excellent customer service & great products at competitive rates. Reviewed on: 26th February 2024

Great Competitive Savings Rate.

Great Competitive Savings Rate. Easy to deal with. Reviewed on: 26th February 2024

I found them very helpful and service is first class

I found them very helpful and service is first class Reviewed on: 26th February 2024

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