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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to follow web site, prompt attention to queries.

Easy to follow web site, prompt attention to queries. excellent return on investments Reviewed on: 26th February 2024

Great Savings account with great rate of interest

Easy to open the account, but have had no experience of needing customer service Reviewed on: 26th February 2024

Great products and excellent customer service

Great products and excellent customer service Reviewed on: 26th February 2024

Easy to navigate through the web site.

Easy to navigate through the web site. Easy to open account. Easy to operate once opened Reviewed on: 26th February 2024

Great Savings accounts

Good website that's easy to navigate. Offers very good savings options and market leading interest rates Reviewed on: 26th February 2024

Well Done Shawbrook!

Easy website and easy customer experience Reviewed on: 26th February 2024

Great rates but admin could be more slick

Good rates, but slow at paying out stated turnaround on website is different to email correspondence. There is no App which is disappointing. Reviewed on: 26th February 2024

Good interest rate on savings and Perfect customer s...

Good interest rate on savings and Perfect customer service Reviewed on: 26th February 2024

Good rates, easy to use on line account and lovely c...

Good rates, easy to use on line account and lovely customer services Reviewed on: 26th February 2024

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