Smart Money People Logo

Shawbrook Bank: Savings reviews

4.88
Based on 2,697 reviews, last reviewed 10th Mar 2026
84800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

RhrrhrjrjrjfjfjfjfjfjfjfjfjdbfwjeyjgajtajfahFjfajtai... RhrrhrjrjrjfjfjfjfjfjfjfjfjdbfwjeyjgajtajfahFjfajtaitakGmGnGnGngnGnfncnfnxjdjghxhe4egrv,bKBTrshfg Reviewed on: 10th March 2026
Deborah J's avatar
Deborah J

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2697)

Review of the Shawbrook Bank, Savings:

Excellent service.

4
Excellent service. Good interest rates Reviewed on: 26th February 2024

Competitive interest rates

5
Always been quick and easy to set up new accounts, with good interest rates on offer. Reviewed on: 21st March 2025

Great Customer Service

5
Easy to navigate web-site and have found customer advisers to be very helpful and answer calls promptly. Reviewed on: 21st March 2025

Superior Shawbrook

5
People are fed up talking to a Chatbot or other Ai device so it is refreshing to telephone Shawbrook. Very helpful and experienced staff provide a comprehensive telephone service. Thank you Shawbrook. Reviewed on: 21st March 2025

Numerous choices of savings accounts available.

5
Numerous choices of savings accounts available. Questions always answered clearly and detailed. Informative newsletter. Reviewed on: 21st March 2025

Good customer service and savings rates

5
I’ve contacted their customer services a few times and, while not always the fastest to reply, they have been very helpful and answered my queries completely. Their savings rates are good too so I think I’m getting good value for money. Reviewed on: 21st March 2025

Shawbrook is great

5
I have saved and invested with Shawbrook bank for a good number of years and have found its website easy to navigate and its products always competitively priced. No complaints at all. On the few occasions I have had to ring the staff are always polite and helpful. Reviewed on: 21st March 2025

Satisfaction with the ease I can control my account

5
Satisfaction with the ease I can control my account Reviewed on: 21st March 2025

I found trying to log in on a phone very trying.

4
I found trying to log in on a phone very trying. Reviewed on: 21st March 2025

Helpful customer service

5
Helpful customer service - no long hold listening to silly music waiting to be connected! Reviewed on: 21st March 2025

Satisfied customer.

5
I have banked with Shawbrook for several years and always found their customer services to be very helpful, and their intest rates more than satisfactory. Also there is the added reassurance of protection from the Financial Services Compensation Scheme so for me I am a happy customer. Reviewed on: 21st March 2025