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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Very simple, informative and easy to use website.

Very simple, informative and easy to use website. Altogether, a happy experience. Reviewed on: 21st March 2025

Shawbrook's performance

The whole process of opening and maintaining accounts is simple. Shawbrook's agents are courteous and very helpful, in case you need advice. Reviewed on: 21st March 2025

ISA Investor.

ISA Investor. Stayed for a further year due to excellent rates of interest and full access to account Reviewed on: 21st March 2025

Calls are always answered quickly.

Calls are always answered quickly. Staff are polite and knowledgeable. I feel site is secure & professional. Reviewed on: 21st March 2025

Hassle free!

Hassle free! Easy to operate online. Reviewed on: 21st March 2025

Always helpful & quick responses

Always helpful & quick responses Reviewed on: 21st March 2025

Fast efficient service and easy to deal with

Fast efficient service and easy to deal with Reviewed on: 21st March 2025

Straightforward and easy to save with.

I’ve had money on deposit with Shawbrook for a number of years and always find they are quick to move my money when I request it. They reply swiftly to email queries and I find their website very user friendly. Reviewed on: 21st March 2025

Good, competitive products, & good service

They offer good, competitive products with good rates of interest. It's easy to access my accounts online, & their customer service is good. Reviewed on: 21st March 2025

Very helpful could not be better

Very helpful could not be better Reviewed on: 21st March 2025

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