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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.88 (2667 reviews)

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4.88

Based on 2,667 reviews, last reviewed 21st Feb 2026

82200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate, Easy to navigate, competitive rates of interest, helpful customer service. have been with Shawbrook off and on for quite a few years and never had a p... Read more Reviewed on: 21st February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2667)

Review of the Shawbrook Bank, Savings:

Excellent service.

Excellent service. Good interest rates Reviewed on: 26th February 2024

Excellent and accessible customer service

Shawbrook is one of the best to deal with. You can talk to real people and they are always helpful. I value customer service and accessibility to real people above everything these days, and Shawbrook does not disappoint. Their web pages are also easy to navigate. Highly recommend. Reviewed on: 16th January 2026

Web site easy to use.

Web site easy to use. When i have spoken to customer service they are very friendly professional & helpful Reviewed on: 16th January 2026

Very helpfulwith good advice and patience with olde...

Very helpfulwith good advice and patience with older generation. Reviewed on: 16th January 2026

Thoughts on Shawbrookl

All very helpful and professional Reviewed on: 16th January 2026

Great saving bank to deal with, excellent savings ra...

Great saving bank to deal with, excellent savings rates and very good customer service Reviewed on: 16th January 2026

Simple and clear online banking system .

Simple and clear online banking system .You can always speak to someone on the phone if you have a problem .The online messaging service works well .You always get a prompt reply Reviewed on: 16th January 2026

Opening an account was simple & straightforward

Opened a cash ISA with Shawbrook and the whole process, including a transfer in, was very straightforward thanks to their very helpful staff. Reviewed on: 16th January 2026

Shawbrook are always helpful

Shawbrook are always helpful and when I took out an Isa with them the rate remained the same. I had previously taken out another Isa with a different company and the rate went down in the second month Reviewed on: 16th January 2026

Always straightforward and informative

Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

Too soon. I am a recent investor. Reviewed on: 16th January 2026

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